NICU Unit Clerk — Front Desk & Care Coordination

Nemours; Wilmington (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Nemours Children's Health in Wilmington, NC seeks a unit clerk to join the NICU on a full-time daytime schedule with weekend and holiday requirements.

You will support nursing staff by handling the front desk, delivering reports, relaying information between departments, maintaining the unit board, and assisting with basic patient care tasks as directed.

This role emphasizes accurate communication and teamwork within a high-acuity pediatric environment.

Qualifications

• High School Diploma.
• American Heart Association BLS certification.
• Minimum of one year experience in a health care setting.
• Medical terminology training preferred.
• Previous clerical experience in a health care setting preferred.

Responsibilities

• Cover front desk and greet patients; handle calls and mail.
• Deliver reports and supplies to patient areas as needed.
• Relay information accurately among physicians, nurses, and staff.
• Enter written orders into the system and follow up on consults.
• Maintain unit boards and organize work area.
• Ensure adequate stock of equipment and supplies.
• Communicate with patient care team about unit needs.
• Assist with activities of daily life as directed.
• Participate in quality improvement programs.
• Attend unit meetings and training sessions.

Skills

Clerical skills

Communication

Medical terminology

BLS certification

Education

High School Diploma

Job description

Nemours Children's Health in Wilmington, NC seeks a unit clerk to join the NICU on a full-time daytime schedule with weekend and holiday requirements.

You will support nursing staff by handling the front desk, delivering reports, relaying information between departments, maintaining the unit board, and assisting with basic patient care tasks as directed.

This role emphasizes accurate communication and teamwork within a high-acuity pediatric environment.