Unit Clerk - NICU (NIGHTS)

Nemours; Wilmington (DE); On-site; USD 21,000 - 30,000; Full time

Job summary

Nemours is seeking a unit clerk to join our NICU in a full-time role with weekend and holiday requirements. The position supports the nursing staff by assisting with general patient care unit activities and ensuring smooth, timely communication of patient care information across departments.

Responsibilities include front desk coverage, relaying information from clinicians, and entry of orders into hospital systems.

Qualifications

• High School Diploma required.
• American Heart Association BLS certification preferred.
• Minimum of one year experience.
• Medical terminology training preferred.
• Previous clerical experience in a health care setting preferred.

Responsibilities

• Covers front desk, answers phones, greets patients, distributes mail, and guides patients to locations.
• Delivers reports and supplies to patient areas as needed.
• Relays information from physicians, nurses, lab staff and others.
• Uses hospital information systems for patient care.
• Enters orders into the computer and follows up, such as calling departments for consults.
• Keeps unit board information accurate.
• Manages computer documents, differentiating temp vs permanent and obtaining signatures.
• Keeps work area organized.
• Maintains open communication with the care team about patient and unit needs.
• Assists with activities of daily living as directed.
• Maintains par levels of equipment and supplies.
• Participates in QA/QI programs and improvement initiatives.
• Participates in education programs.
• Attends meetings regularly.
• Demonstrates proficiency in care for patients of all ages.

Skills

Communication skills

Organization

Education

High School Diploma

American Heart Association BLS certification

Tools

Information Systems

Job description

Nemours is seeking a unit clerk to join our NICU! Position is full-time with weekend and holiday requirements. An individual who will function as a member of the nursing staff responsible for assisting with general activities of the patient care unit and for assuring smooth communication of patient care related information both intra departmentally and interdepartmentally.

Position Responsibilities

• Courteously and professionally covers patient care center front desk as needed or assigned. This includes promptly answering telephones, greeting patients, sending reports, distributing, sorting, or processing mail, etc. This may also include instructing patients on how to get to other hospital locations or other

• information.

• Delivers reports, supplies, etc. to patient areas or hospital locations as needed.

• Accurately relays information from physicians, nurses, laboratory personnel and others.

• Uses Information Systems as required for patient care.

• Accurately enters written orders into the computer. Follows through on all orders as appropriate such as calling departments for consults.

• Maintains accurate information on the unit board.

• Processes all computer documents appropriately differentiating between temporary and permanent documents and obtaining signatures as needed.

• Ensures that the work area is organized.

• Maintains open communication with the patient care team to relay pertinent information regarding patient and unit needs.

• Assists with activities of daily life (bath, feed, play, etc.) and other patient care as directed.

• Ensures an adequate stock of all necessary equipment and supplies in designated areas at established par levels.

• Responsible for participation in departmental and hospital programs for Quality Assessment and Improvement, identifying opportunities to improve services, making recommendations and implementing actions as appropriate and consistent with the goals of the Nemours Foundation.

• Participates in unit, departmental and hospital educational programs.

• Attends unit/departmental meetings regularly.

• Demonstrates proficiency in the care of patients of all ages; neonates, infants, toddlers, school aged, adolescents and adults.

Position Requirements

• High School Diploma

• An American Heart Association BLS cert

• Minimum of one year experience required

• Medical terminology training preferred

• Previous clerical experience in a health care setting preferred

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