Newborn Hearing Care Program Lead

Dept of Health Services; Phoenix (AZ); On-site; USD 70,000 - 95,000; Full time

Job summary

Arizona Department of Health Services is seeking a Health Program Manager 2 to oversee newborn hearing screening follow-up and case management in Phoenix. The role involves leading the hearing follow-up section, training staff, and maintaining the HiTrack database while coordinating care between physicians, hospitals, and families for infants with abnormal hearing screening results.

Responsibilities include quality assurance reviews, data management, report preparation, and collaboration with

Qualifications

• Knowledge of medical terminology, database management, and audiological testing procedures.
• Case management experience and critical thinking skills.
• Written and verbal communication skills with ability to work under time constraints.
• Bilingual capability preferred.
• Experience with Performance Management and Continuous Quality Improvement methodologies.

Responsibilities

• Manage newborn hearing screening follow-up and case management services in Phoenix.
• Lead the hearing follow-up section and train staff.
• Maintain the HiTrack database.
• Coordinate care between physicians, hospitals, and families for infants with abnormal hearing screening results.
• Conduct quality assurance reviews, data management, and report preparation.
• Collaborate with audiology and ENT facilities.

Skills

Medical terminology

Database management

Audiological testing procedures

Case management

Written and verbal communication

Bilingual capability

Quality Improvement methodologies

Education

Bachelor's degree in health-related field

Job description

Arizona Department of Health Services is seeking a Health Program Manager 2 to oversee newborn hearing screening follow-up and case management in Phoenix. The role involves leading the hearing follow-up section, training staff, and maintaining the HiTrack database while coordinating care between physicians, hospitals, and families for infants with abnormal hearing screening results.

Responsibilities include quality assurance reviews, data management, report preparation, and collaboration with