New York: Float Urgent-Care Office Supervisor

Summit Health Management; New York (NY); On-site; USD 33,000 - 37,000; Full time

Job summary

Summit Health Management in New York, NY is seeking an Office Supervisor to help manage urgent care location operations, patient flow, and administrative duties on-site.

You will lead the site team, coordinate scheduling with the Practice Manager, oversee supplies, and ensure HIPAA compliance while delivering a welcoming patient experience.

This role requires strong communication, multitasking, and the ability to work long shifts, weekends, and opening/closing duties.

Qualifications

• High School Diploma or GED required or equivalent.
• Bachelor’s degree in management or related field preferred (will consider relevant management experience in lieu of degree).
• Minimum 1 year of supervising or managing experience.
• Ability to multitask effectively in a fast-paced environment.
• Excellent communication skills; ability to provide constructive feedback.
• Bilingual language skills required or preferred based on-site location.
• Basic Life Support (BLS) certification required at time of hire.

Responsibilities

• Site Management: oversee patient visits, registration flow, and post-discharge follow-up.
• People Management: lead staff, interview, supervise, and coach; coordinate with HR.
• Business: manage supplies, scheduling with Practice Manager, and open/close responsibilities.
• Maintain patient confidentiality and HIPAA compliance; address disputes with courtesy.
• Foster a welcoming, patient-centric environment and strong teamwork.
• Ensure on-site operations align with policy and quality standards.

Skills

Multitasking

Team leadership

Communication

Bilingual

Education

High School Diploma or GED

Bachelor’s degree in management or related field

Tools

Microsoft Office

Job description

Summit Health Management in New York, NY is seeking an Office Supervisor to help manage urgent care location operations, patient flow, and administrative duties on-site.

You will lead the site team, coordinate scheduling with the Practice Manager, oversee supplies, and ensure HIPAA compliance while delivering a welcoming patient experience.

This role requires strong communication, multitasking, and the ability to work long shifts, weekends, and opening/closing duties.