New Vehicle Delivery Specialist

Crowley Kia; Bristol (CT); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Paid Time Off

Paid Holidays

Employee Vehicle Purchase Program

Ongoing Training and Development

Career Advancement Opportunities

Job summary

Crowley Kia in Bristol, CT, is hiring a Delivery Coordinator to ensure a seamless vehicle delivery experience for customers. You will guide buyers through features, tech setup, and ownership resources, coordinating with sales and service teams to prepare vehicles and documents before appointments.

The role requires strong communication, organization, and the ability to explain technology clearly while maintaining a welcoming customer environment during dealership operating hours.

Qualifications

• High school diploma or equivalent.
• Excellent communication and customer service skills.
• Strong organizational and time management abilities.
• Comfortable learning and explaining automotive technology and features.

Responsibilities

• Coordinate all aspects of new and pre-owned vehicle deliveries.
• Prepare vehicles and delivery documents prior to customer appointments.
• Review paperwork for accuracy and completeness.
• Conduct vehicle orientation sessions explaining features and maintenance requirements.
• Assist customers with Bluetooth pairing, Kia Connect setup, navigation, and other vehicle technologies.
• Maintain delivery schedules and customer appointment calendars.
• Communicate with sales, service, and admin teams regarding readiness.
• Follow up with customers after delivery to ensure satisfaction.

Skills

Customer service

Communication

Organization

Time management

CRM software

Basic computer skills

Education

High school diploma or equivalent

Tools

CRM software

Job description

Crowley Kia in Bristol, CT, is hiring a Delivery Coordinator to ensure a seamless vehicle delivery experience for customers. You will guide buyers through features, tech setup, and ownership resources, coordinating with sales and service teams to prepare vehicles and documents before appointments.

The role requires strong communication, organization, and the ability to explain technology clearly while maintaining a welcoming customer environment during dealership operating hours.