Vehicle Delivery & Tech Orientation Specialist

Crowley Auto Group; Bristol (CT); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with Company Match

Paid Time Off

Paid Holidays

Employee Vehicle Purchase Program

Ongoing Training and Development

Career Advancement Opportunities

Job summary

Crowley Kia in Bristol, CT is seeking a Delivery Coordinator to ensure an outstanding vehicle delivery experience. You will coordinate deliveries, prepare paperwork, and guide customers through features and ownership resources.

The ideal candidate is organized, communicates clearly, and comfortable demonstrating Kia technology. This full-time role requires availability during dealership hours, including occasional evenings and Saturdays.

Qualifications

• High school diploma or equivalent is required.
• Valid driver's license and clean driving record.
• Excellent communication and customer service skills.
• Strong organizational and time-management abilities.
• Comfortable learning and explaining automotive technology and features.
• Basic computer proficiency.

Responsibilities

• Coordinate all aspects of new and pre-owned vehicle deliveries.
• Prepare vehicles and delivery documents prior to customer appointments.
• Review paperwork to ensure accuracy and completeness.
• Conduct vehicle orientation sessions, explaining features and ownership resources.
• Assist customers with Bluetooth pairing, Kia Connect setup, navigation functions, and other vehicle technologies.
• Ensure customers are familiar with their vehicle prior to delivery.
• Maintain delivery schedules and customer appointment calendars.
• Communicate with sales, service, and administrative teams regarding vehicle readiness.
• Follow up with customers after delivery to answer questions and ensure satisfaction.
• Support dealership events, customer clinics, and product demonstrations.

Skills

Communication

Customer service

Time management

Organization

CRM software

Education

High school diploma or equivalent

Tools

CRM software

Dealership software

Job description

Crowley Kia in Bristol, CT is seeking a Delivery Coordinator to ensure an outstanding vehicle delivery experience. You will coordinate deliveries, prepare paperwork, and guide customers through features and ownership resources.

The ideal candidate is organized, communicates clearly, and comfortable demonstrating Kia technology. This full-time role requires availability during dealership hours, including occasional evenings and Saturdays.