Delivery Experience Specialist

Kocourek Chevrolet; Town of Wausau (WI); Hybrid; USD 42.000 - 54.000; Vollzeit

Benefits dieser Stelle

Health, Dental & Vision Insurance

401(k) with aggressive company match

Paid Vacation

Paid Holidays

Paid Training

Full-Time Position

Opportunity to grow within Kocourek

Zusammenfassung

Kocourek Subaru in Wisconsin is hiring a Delivery Coordinator to ensure a premium ownership experience from day one. You will guide guests through vehicle technology, features, and personalization at delivery, and work with Sales and Service to maintain a seamless guest journey.

Training will be provided; automotive experience helps but exceptional guest service is the priority. This is a full-time on-site role with opportunities for growth within Kocourek Automotive.

Qualifikationen

• Warm, friendly, outgoing personality
• Excellent communication and follow-up skills
• Strong organization and attention to detail
• Comfort learning and explaining technology
• Previous customer service or guest-facing experience
• Professional attitude and appearance
• Desire to learn and become a Subaru product expert
• Valid driver’s license
• High school diploma or equivalent

Aufgaben

• Deliver a personalized vehicle orientation for every guest
• Help guests set up Bluetooth, Apple CarPlay/Android Auto, STARLINK, navigation, HomeLink, driver settings, memory seats, and other vehicle technology
• Explain important vehicle features, accessories, warranty information, and owner's resources
• Help guests personalize their new Subaru before they leave
• Schedule and coordinate follow-up and Subaru Love-Encore visits
• Follow up with guests after delivery to answer questions and ensure they’re loving their new Subaru
• Work alongside our Sales and Service teams to create a seamless guest experience
• Become an expert on Subaru vehicles, technology, safety features, and accessories
• Assist with administrative responsibilities and vendor purchase orders as needed

Jobbeschreibung

Kocourek Subaru in Wisconsin is hiring a Delivery Coordinator to ensure a premium ownership experience from day one. You will guide guests through vehicle technology, features, and personalization at delivery, and work with Sales and Service to maintain a seamless guest journey.

Training will be provided; automotive experience helps but exceptional guest service is the priority. This is a full-time on-site role with opportunities for growth within Kocourek Automotive.