New Store Opening Lead | Training & Operations

Krispy Krunchy Foods LLC; Boston (MA); On-site; USD 60,000 - 76,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Wellness Program

Unlimited PTO

Team Member Development

Job summary

Krispy Krunchy Foods LLC in Boston area seeks a Store Opening Specialist to lead in-store execution for New Store Openings within an assigned region. This role drives opening readiness, training, operational setup, opening-week execution, and post-opening transition to ensure each location opens on time, on brand, and to standards.

The ideal candidate is highly organized, operationally strong, and capable of training Operators and store teams through complex opening plans while maintaining brand

Qualifications

• Current ServSafe Food Manager Certification, or ability to obtain within the first 60 days.
• 2-4 years of restaurant, convenience store, retail, foodservice, or store opening experience.
• Strong operational knowledge including food safety, sanitation, merchandising, food preparation, equipment operation, point-of-sale systems, and back-office procedures.
• Strong communication, organizational, training, and problem-solving skills.
• Ability to travel up to 80%, including overnight and air travel.

Responsibilities

• Lead execution of New Store Openings, including opening readiness, physical setup, training, and opening-week operational support.
• Prepare stores for opening by coordinating setup of equipment, stations, merchandising materials, smallwares, and operational supplies.
• Partner with Operators and store leadership to receive, organize, and validate deliveries, smallwares, equipment setup, and operational readiness.
• Install and validate NSO kits, signage, menu boards, graphics, merchandising materials, and approved brand standards.
• Guide setup and operational readiness of hot food cases, prep areas, service stations, and cooking equipment while validating temperatures and equipment functionality.
• Train Operators and store teams on food safety, sanitation, recipes, equipment operation, point-of-sale systems, online ordering platforms, Packaging for Profit, and operational procedures.
• Execute opening, operational, and closing checklists throughout opening week to ensure standards and expectations are met consistently.
• Complete and maintain required opening documentation including temperature logs, waste logs, warranty submissions, readiness checklists, and training acknowledgements.
• Capture warranties, operational documentation, and required opening records within Salesforce and/or other approved business systems.
• Certify Operator and store team capability to independently operate the business successfully by completion of training.
• Support operational execution during opening week by reinforcing standards related to food quality, cleanliness, guest experience, and operational consistency.
• Conduct formal transition and handoff to the Operator Success Coach during opening week to support long-term operational success and continuity.
• Partner with other Store Opening Leaders and cross-functional teams to execute operational priorities, opening timelines, and readiness expectations.
• Participate in planning and alignment discussions to ensure Store Opening and Operations Support activities remain coordinated and consistent.
• Support Operator Success Coaches with follow-up training, operational questions, and field support as needed.
• Assist with additional operational projects, training initiatives, and field support activities as assigned.
• Maintain professionalism, integrity, accountability, and commitment to company values and brand standards during all operator and store interactions.

Skills

Operational execution

Training capability

Organizational skills

Communication

Education

ServSafe Food Manager Certification

Tools

Microsoft Office Suite

Salesforce

Job description

Krispy Krunchy Foods LLC in Boston area seeks a Store Opening Specialist to lead in-store execution for New Store Openings within an assigned region. This role drives opening readiness, training, operational setup, opening-week execution, and post-opening transition to ensure each location opens on time, on brand, and to standards.

The ideal candidate is highly organized, operationally strong, and capable of training Operators and store teams through complex opening plans while maintaining brand