New Patient Coordinator (Rockford)

Orthodontic Experts Management LLC; Rockford (IL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Paid Training

Travel Pay

Clinical Bonuses

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Short-Term Disability

Long-Term Disability

401(k) and matching

Tuition Assistance

Job summary

Orthodontic Experts Management LLC in Rockford, IL seeks a dedicated New Patient Coordinator to greet new patients, collect records, and help set treatment plans. This is a full-time, on-site role with travel to sister clinics as needed.

You will take x-rays, photos, and scans, assist in sterilization, and support the Treatment Coordinator to ensure smooth patient handoffs and progress toward monthly clinic goals. Competitive benefits accompany the position.

Qualifications

• High School Diploma/GED required.
• Ability to travel to other locations.
• Computer skills required.
• New Patient Coordinators should be able to work independently and in a team.
• Minimum 6 months chairside experience.

Responsibilities

• Greet new patients and welcome them to the practice.
• Take records (pictures and x-rays) to set a treatment plan for new patients.
• Take clear x-rays, photos and scans for retainers.
• Assist in sterilizing equipment and maintain a clean work environment.
• Work with the Treatment Coordinator to ensure patient case acceptance.
• Assist in meeting and/or exceeding monthly and annual clinic goals.
• Explain payment options and how insurance relates to orthodontics.
• When traveling to another clinic, perform all duties including admin tasks.
• Participate in Marketing Events.
• Other tasks as assigned.

Skills

Chairside experience

Computer skills

Travel to multiple locations

Education

High School Diploma/GED

Job description

Description

About us:

At Orthodontic Experts, we are committed to delivering exceptional patient care and setting the standard for orthodontic excellence. With 32 locations across the greater Chicagoland area, Wisconsin, and Indiana, and continued growth ahead, we are focused on transforming smiles and making a meaningful impact in the communities we serve.

We are looking for team members who are passionate about high-quality care and align with our Core Values:

• Accountability
• Continuous Improvement
• Inclusion
• Integrity
• Respect
• Teamwork
• Transparency

If you are seeking an opportunity to grow your career in a purpose-driven, patient-centered organization, we encourage you to apply.

Job Description:

You will be greeting new patients and welcoming them to the practice. Following the office introduction, you take records (pictures and x-rays) which will be utilized to set a treatment plan for the new patient.

Duties include but are not limited to:

• Taking clear x-rays.
• Taking clear photos.
• Taking accurate scans for retainers.
• Assisting in sterilizing equipment.
• Maintaining clean working environment (not limited to picture & X-ray area).
• Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a “warm hand-off” to the TC.
• Assist in meeting and/or exceeding monthly and annual clinic goals.
• Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics.
• In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.
• Participate in Marketing Events
• Other tasks as assigned.

Requirements

• High School Diploma/ GED
• New Patient Coordinators should have the ability to work independently, and in a team setting.
• Computer skills
• New Patient Coordinators should have the ability to travel & transport self to other practice locations.
• Minimum 6 months Chairside experience.

Working Hours/ Location/Pay:

• Monday – Wednesday 8:45am – 5:00pm
• Thursday & Friday 6:45am – 3:00pm
• 2 Saturdays per month
• Two 9:45 am to 6:00 pm shifts per month
• 5051 S. State Street , Rockford, IL 61108
• Travel to Beloit and Dekalb
• Full time
• Rate of pay - 17$

Benefits (for our full-time employees):

• Paid Training
• Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)
• Clinical Bonuses
• Paid Time Off
• Holiday Pay
• Medical, Dental, Vision, and Life Insurance
• Accident Insurance
• Short-Term Disability
• Long-Term Disability
• Employee Assistance Program
• Health Savings Account
• Dependent Care Account
• 401(k) and matching
• Pet Insurance
• Tuition Assistance Program
• Identity Theft Protection
• MetLife MetLaw Legal Insurance
• Transit Reimbursement - Commuter Account
• Free and discounted Orthodontic Treatments