New Patient Concierge & Intake Coordinator

New York Cancer and Blood Specialists; Shirley (NY); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Health Insurance Day 1

Dental Coverage

Vision Coverage

Life Insurance

Disability Insurance

401k Plan

Generous PTO

Holidays

Job summary

New York Cancer and Blood Specialists (NYCBS) in Shirley, NY is seeking a New Patient Coordinator to greet patients, collect intake forms, and build patient charts in our EMR system. You will verify demographics, insurance, and in-network eligibility, coordinating scheduling according to referral guidelines.

This role emphasizes strong communication, attention to detail, and teamwork. Competitive starting pay of $25 per hour with day‑1 health insurance, dental, vision, 401k, generous PTO, and

Qualifications

• Excellent computer skills.
• Strong phone and verbal communication with active listening.
• Attention to detail.
• Multi-tasking.
• Bi-lingual English/Spanish a plus.

Responsibilities

• Welcome all patients to the practice by greeting them in a pleasant, professional manner.
• Conduct incoming/outgoing calls to patients in response to new patient referrals.
• Assist patients with the completion of all necessary intake paperwork.
• Create new patient charts using the practice management and EMR system.
• Obtain all necessary demographic and insurance information.
• Conduct insurance checks before scheduling a patient to ensure in-network eligibility.
• Assign and schedule new patients according to practice referral guidelines.
• Retrieve all records from outside physicians and hospitals that pertain to the first appointment.
• Maintain accurate daily records of new patient tracking for the administrative team.
• Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
• Contribute to a team effort by communicating effectively with other departments, as needed.
• Maintain daily operations of the office by following standard policies and procedures.
• Other tasks as assigned for special projects.

Skills

Excellent computer skills

Strong phone & verbal communication

Active listening

Attention to detail

Multi-tasking

Education

High School Diploma

Job description

New York Cancer and Blood Specialists (NYCBS) in Shirley, NY is seeking a New Patient Coordinator to greet patients, collect intake forms, and build patient charts in our EMR system. You will verify demographics, insurance, and in-network eligibility, coordinating scheduling according to referral guidelines.

This role emphasizes strong communication, attention to detail, and teamwork. Competitive starting pay of $25 per hour with day‑1 health insurance, dental, vision, 401k, generous PTO, and