New Patient Concierge & Intake Coordinator

New York Cancer & Blood Specialists; Shirley (NY); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health Insurance from day 1

Dental coverage

Vision coverage

Life Insurance

Short-term disability

Long-term disability

401k Plan

Generous PTO

8 paid holidays (2 floating)

Job summary

New York Cancer & Blood Specialists (NYCBS) is hiring a New Patient Coordinator for Shirley, NY. The role involves greeting patients, handling new referrals, and building patient charts in the EMR system.

You’ll collect demographic and insurance information, verify in‑network coverage, and schedule patients per referral guidelines. You will work 5/8.5 hr shifts with a Monday–Friday schedule, and be part of a team that protects patient privacy and delivers high‑quality care.

Qualifications

• Excellent computer skills.
• Strong phone and verbal communication skills along with active listening.
• Attention to detail.
• Multitasking.
• High school diploma required.
• Bi-lingual English/Spanish a plus.

Responsibilities

• Welcome all patients to the practice by greeting them in a pleasant, professional manner.
• Conduct incoming/outgoing calls to patients in response to new patient referrals.
• Assist patients with the completion of all necessary intake paperwork.
• Create new patient charts using the practice management and EMR system.
• Obtain all necessary demographic and insurance information.
• Conduct insurance checks before scheduling a patient to ensure in‑network eligibility.
• Assign and schedule new patients according to practice referral guidelines.
• Retrieve all records from outside physicians and hospitals that pertain to the first appointment.
• Maintain accurate daily records of new patient tracking for the administrative team.
• Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
• Contribute to a team effort by communicating effectively with other departments, as needed.
• Maintain daily operations of the office by following standard policies and procedures.
• Other tasks as assigned for special projects.

Skills

Computer skills

Verbal communication

Attention to detail

Multitasking

Bilingual EN/ES

Education

High school diploma

Job description

New York Cancer & Blood Specialists (NYCBS) is hiring a New Patient Coordinator for Shirley, NY. The role involves greeting patients, handling new referrals, and building patient charts in the EMR system.

You’ll collect demographic and insurance information, verify in‑network coverage, and schedule patients per referral guidelines. You will work 5/8.5 hr shifts with a Monday–Friday schedule, and be part of a team that protects patient privacy and delivers high‑quality care.