Oncology Patient Concierge

OneOncology; Shirley (NY); Presencial; USD 30.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance on day 1

Dental

Vision

Life Insurance

Short- and Long-term disability

401k Plan

generous PTO

8 paid holidays (2 floating)

Descripción de la vacante

New York Cancer and Blood Specialists (NYCBS) in Shirley, NY, seeks a New Patient Coordinator to warmly greet patients, guide them through intake, and set up new charts in the EMR system. You will verify details and insurance before scheduling, ensuring smooth first visits and accurate records.

The role requires strong communication, attention to detail, and multi-tasking within a patient-centered oncology environment; bilingual English/Spanish is a plus.

Formación

• Excellent computer skills.
• Strong phone and verbal communication skills along with active listening.
• Attention to detail.
• Multi-tasking.
• High school diploma required.
• Bi-lingual English/Spanish a plus.

Responsabilidades

• Welcome all patients to the practice by greeting them in a pleasant, professional manner.
• Conduct incoming/outgoing calls to patients in response to new patient referrals.
• Assist patients with the completion of all necessary intake paperwork.
• Create new patient charts using the practice management and EMR system.
• Obtain all necessary demographic and insurance information.
• Conduct insurance checks before scheduling a patient to ensure in-network eligibility.
• Assign and schedule new patients according to practice referral guidelines.
• Retrieve all records from outside physicians and hospitals that pertain to the first appointment.
• Maintain accurate daily records of new patient tracking for the administrative team.
• Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
• Contribute to a team effort by communicating effectively with other departments, as needed.
• Maintain daily operations of the office by following standard policies and procedures.
• Other tasks as assigned for special projects.

Conocimientos

Computer skills

Phone & verbal communication

Attention to detail

Multi-tasking

Bilingual English/Spanish

Educación

High school diploma

Herramientas

EMR system

Practice management system

Descripción del empleo

New York Cancer and Blood Specialists (NYCBS) in Shirley, NY, seeks a New Patient Coordinator to warmly greet patients, guide them through intake, and set up new charts in the EMR system. You will verify details and insurance before scheduling, ensuring smooth first visits and accurate records.

The role requires strong communication, attention to detail, and multi-tasking within a patient-centered oncology environment; bilingual English/Spanish is a plus.