New Patient Concierge - Case Manager

Connect Chiropractic; Wauwatosa (WI); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

8 paid holidays

40 hours PTO (after 1 year)

Unlimited unpaid PTO

Health insurance discounts

Dental insurance discounts

Vision insurance discounts

Gym reimbursement

Free chiropractic care for employees &

Job summary

Connect Chiropractic in Wauwatosa, WI is seeking a full-time New Patient Concierge – Case Manager to guide new patients through their chiropractic journey and ensure a seamless, supportive experience from start to finish. You will educate patients, review options, and discuss finances with empathy.

The role offers hourly pay of $20-$25 with strong benefits and opportunities to grow within a fast-growing clinic focused on high-quality care for the Greater Milwaukee area.

Qualifications

• High school diploma or equivalency.
• Previous medical background.
• Comfortable discussing finances with others.
• Ability to navigate challenging conversations professionally.

Responsibilities

• Guide new patients through initial consultations and help them feel at ease.
• Conduct insight assessments and educate patients about chiropractic care and treatment options.
• Review X-rays to explain a clear path forward to patients.
• Discuss financial options with empathy and professionalism.

Skills

Medical background

Exceptional communication

Finances discussions

Education

High school diploma or equivalency

Job description

Welcome to Connect Chiropractic! We're seeking a dedicated full-time New Patient Concierge – Case Manager to join our team. In this pivotal role, you'll guide new patients on their chiropractic journey while ensuring a seamless, supportive experience from start to finish.

This position offers $20-$25 per hour with an impressive array of benefits to support your personal and professional growth:

• 8 paid holidays
• 40 hours of PTO (after one year of employment)
• Unlimited unpaid PTO
• Group discounts for health, dental, and vision insurance
• $50/month gym reimbursement
• Free chiropractic care for employees and their family members

Don't miss your chance to join a team where your skills will be valued and your career can thrive.

WHAT YOUR DAY IS LIKE

You start your day ready to help new patients feel at ease as you guide them through their initial consultations. You expertly conduct insight assessments, educate patients about chiropractic care and the benefits of various treatment options, and review X-rays to give them a clear understanding of their path forward. Conversations about financial options are handled with empathy and professionalism, ensuring patients feel supported every step of the way. Each day is dynamic and fulfilling as you play a crucial role in delivering exceptional care while contributing to the smooth flow of the clinic.

WHO ARE WE?

Founded in 2020, our fast-growing clinic has quickly developed a reputation for having some of the highest quality chiropractic care in the Greater Milwaukee area. Our neurologically based approach to healthcare empowers our patients to take charge of their well-being. As we strive to stay on the cutting edge of the healthcare industry, we consider our employees to be our most important asset. We value them and want to help them progress and grow. To that end, we ensure that they have the training and support they need to succeed. We also offer generous benefits and a fun, fast‑paced atmosphere that makes our office an exciting place to work.

WHAT'S NEEDED FROM A NEW PATIENT CONCIERGE – CASE MANAGER?

We're looking for a highly motivated individual to work:

This full-time role is based at our clinic in Wauwatosa, WI. Your schedule will be:

Wauwatosa Schedule:

• Monday: 8am-1:30pm & 2:40pm - 7pm
• Tuesday: 1:00 PM - 7pm
• Wednesday: 7:30am-12:30pm & 2:40pm-6pm
• Thursday: 7:30am-12:30pm & 2:40-7 pm

Qualifications:

• High school diploma or equivalency
• Previous medical background
• Comfortable discussing finances with others

Additionally, the ability to navigate challenging conversations with professionalism and exceptional communication skills are a plus!