New Client Service Analyst - Livechat (Turkish required) (Fully Remote)

Bybit; United States; Remote; USD 42,000 - 70,000; Full time

Benefits offered by this job

Career advancement

Internal mobility

Global collaboration

Study Growth Fund

Job summary

Bybit is seeking a customer service specialist in the United States to assist clients via live chat and email, delivering outstanding support and solutions.

The role requires 2-4 years in customer service, a degree in finance, economics, or mathematics, strong numerical skills, and fluency in English and Turkish, with opportunities for growth and global collaboration across teams.

Qualifications

• Degree in finance, economics, or math; 2-4 years of customer service.
• Strong numerical acumen; fluent in English and Turkish.

Responsibilities

• Assist clients via live chat and email, delivering excellent customer service.
• Manage inquiries and follow-ups, converting feedback into solutions.

Skills

Customer service

Live chat

Email

Numerical ability

English

Turkish

Education

Finance/Economics/Math degree

Job description

• Assist clients via live chat and email, delivering excellent customer service.
• Manage inquiries and follow-ups, converting feedback into solutions.

Requirements:

• Degree in finance, economics, or math; 2-4 years of customer service.
• Strong numerical acumen; fluent in English and Turkish.

Why Join Us:

• Study Growth Fund, internal events, and global collaboration.
• Career advancement and internal mobility opportunities.

Bybit

Bybit is a leading cryptocurrency exchange and digital financial platform, serving over 80 million users across more than 200 countries. We foster a high-performance, fast-moving environment with a global team of ambitious builders and innovators.