New Car Sales Leader — Drive Team Performance

Key Auto Group

Portsmouth (NH)

Sur place

USD 70 000 - 100 000

Plein temps

Il y a 2 jours

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Résumé du poste

Key Auto Group in Portsmouth, NH is seeking a senior-level automotive sales leader to coach, train, and motivate the new-vehicle sales team. You will establish sales objectives, manage the end-to-end sales process, and work with the team to optimize deals, pricing, and inventory.

The role requires a proven track record in sales leadership, strong CRM knowledge, and a commitment to customer satisfaction. This on-site position offers opportunities for growth and promotion from within the

Qualifications

3+ years automotive sales experience, preferably with management.
Proven track record of achieving sales and gross-profit objectives.
Strong knowledge of the automotive retail sales process.
Excellent communication, negotiation, leadership, and organizational skills.
CRM and dealership management systems knowledge.
Ability to analyze sales reports and performance metrics.
Ability to work in a fast-paced, high-volume dealership.
Valid driver's license and driving record.
Strong commitment to customer satisfaction and employee development.

Responsabilités

Lead, coach, train, and motivate the new-vehicle sales team.
Establish and monitor daily, weekly, and monthly sales objectives.
Manage the sales process from customer greeting through delivery.
Work deals with sales consultants and assist with negotiations and closing.
Monitor individual salesperson performance, appointments, follow-up, closing ratios, and gross profit.
Ensure all customer leads, internet inquiries, phone calls, and showroom opportunities are handled promptly and professionally.
Maintain strong relationships with customers and resolve escalated customer concerns.
Monitor new-vehicle inventory, aging units, incoming inventory, and vehicle availability.
Work with the General Sales Manager and inventory team to maintain appropriate model mix and inventory levels.
Review and manage new-car pricing, incentives, rebates, and manufacturer programs.
Ensure sales staff are knowledgeable about current Chevrolet products, features, technology, incentives, and competitive vehicles.
Maintain compliance with dealership policies, manufacturer requirements, and all applicable laws and regulations.
Work closely with F&I to ensure a smooth and professional transition from sales to finance.
Monitor CSI and customer satisfaction results and implement corrective action when necessary.
Conduct sales meetings, one-on-one coaching sessions, and ongoing product/process training.
Assist with recruiting, interviewing, onboarding, and performance management of sales personnel.
Review and approve sales paperwork and ensure deals are properly structured and processed.
Help maximize dealership gross profit while maintaining a customer-focused sales approach.
Participate in dealership promotions, events, and community activities.
Lead by example and maintain a professional, positive, accountable sales culture.