New Car Product Specialist — Training & Growth

Wagner Subaru; Fairborn (OH); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Medical, vision, and dental insurance

401(k) with company match

Paid vacation

Paid sick leave

Flexible scheduling opportunities

Two days off per week

Paid training program

Subaru product certification training

Advancement opportunities

Job summary

Wagner Subaru in Fairborn, OH is seeking a New Vehicle Product Specialist who makes car buying enjoyable, transparent, and pressure‑free. No automotive sales experience is required; you’ll educate customers on Subaru products, technology, safety features, and ownership benefits.

You will guide customers through the vehicle purchase process from inquiry to delivery, conduct demos and test drives, and maintain records and follow‑ups.

Qualifications

• Valid driver's license with an acceptable driving record.
• Excellent communication and interpersonal skills.
• Basic computer proficiency.
• Ability to work evenings, weekends, and holiday rotations.
• Ability to work with a diverse customer base.

Responsibilities

• Build relationships with customers and provide a welcoming, customer‑first experience.
• Guide customers through the vehicle purchase process from initial inquiry to delivery.
• Educate customers on Subaru vehicles, technology, safety systems, and ownership benefits.
• Communicate with customers through phone, email, text, video, and in‑person interactions.
• Conduct vehicle demonstrations and test drives.
• Execute dealership pricing and sales strategies with professionalism and transparency.
• Assist customers with vehicle trade evaluations.
• Present available protection plans, accessories, and aftermarket products.
• Set, confirm, and maintain customer appointments.
• Maintain accurate customer records and follow‑up activities in dealership software systems.
• Participate in dealership events, community outreach, and manufacturer programs.
• Complete all required Subaru training and certification programs.
• Attend team meetings, training sessions, and manufacturer events.

Skills

Excellent communication

Interpersonal skills

Tech savvy

Education

Bachelor's degree or equivalent

Tools

Dealership software

Job description

Wagner Subaru in Fairborn, OH is seeking a New Vehicle Product Specialist who makes car buying enjoyable, transparent, and pressure‑free. No automotive sales experience is required; you’ll educate customers on Subaru products, technology, safety features, and ownership benefits.

You will guide customers through the vehicle purchase process from inquiry to delivery, conduct demos and test drives, and maintain records and follow‑ups.