Neurosurgery Scheduler: Streamlined Patient Scheduling

BayCare Health System; Saint Petersburg (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Paid time off

Tuition reimbursement

401k match

Performance bonuses

Community discounts

Job summary

BayCare Health System in St. Petersburg, FL is seeking a Scheduler dedicated to outstanding customer service within the Neurosurgery team.

You will coordinate patient appointments, collect demographic and insurance details, and ensure accurate scheduling across multiple locations. This full-time, first-shift role runs 8:00 AM–5:00 PM, Monday through Friday, with some rotation and local travel within the BayCare network.

Qualifications

• 1 year of customer service experience or 1 year in healthcare.
• High School diploma or equivalent required.
• Strong communication and scheduling skills preferred.

Responsibilities

• Address internal and external scheduling needs by collecting demographic, insurance, and procedure information.
• Accurately schedule procedures.
• Deliver complex clinical examination instructions.
• Document patient responses to clinical questions.
• Keep physicians and hospital offices current with scheduled procedures.
• Understand payer guidelines balancing authorization with appointment dates.
• Perform general clerical duties including phones, data entry, and communications.
• Be flexible and willing to rotate shifts.
• Travel within the BayCare Health System area using personal transportation.

Skills

Customer service

Healthcare experience

Education

High School or Equivalent

Job description

BayCare Health System in St. Petersburg, FL is seeking a Scheduler dedicated to outstanding customer service within the Neurosurgery team.

You will coordinate patient appointments, collect demographic and insurance details, and ensure accurate scheduling across multiple locations. This full-time, first-shift role runs 8:00 AM–5:00 PM, Monday through Friday, with some rotation and local travel within the BayCare network.