Neurosurgery Practice Assistant II — Hybrid Admin + EPIC

1200 The General Hospital Corporation; Boston (MA); Hybrid; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

403b retirement plan

tuition reimbursement

discounted MBTA pass

Job summary

The General Hospital Corporation in Boston combines clinical operations with a supportive administrative team. This role provides essential scheduling, check-in/check-out support, and patient communications to ensure smooth practice operations.

Under general supervision, you will handle appointments, billing, and records management, with Epic training provided. The position emphasizes efficiency, accuracy, and compassionate patient service in a hybrid work setting.

Qualifications

• Education: High School Diploma or Equivalent required; experience preferred.
• Office experience 2–3 years required.
• Proficiency with Office Suite and EPIC scheduling/billing systems.

Responsibilities

• Perform routine administrative and clerical duties for a clinical service or physician practice.
• Make patient appointments and maintain appointment records.
• Greet and assist patients, answer telephones, and handle routine inquiries.
• Process patient billing forms and scan documents to medical record/EPIC.
• Call for patient records and laboratory results; manage messages and referrals.
• Type forms, records, schedules, memos, etc., as directed.
• Handle co-payments when required and support scheduling changes.
• Provide training and assistance in scheduling, registration and billing tasks.

Skills

Office Suite

Phone System

Written Communication

Time Management

Organization

Education

High School Diploma or Equivalent

Tools

EPIC System

Job description

The General Hospital Corporation in Boston combines clinical operations with a supportive administrative team. This role provides essential scheduling, check-in/check-out support, and patient communications to ensure smooth practice operations.

Under general supervision, you will handle appointments, billing, and records management, with Epic training provided. The position emphasizes efficiency, accuracy, and compassionate patient service in a hybrid work setting.