Neuroscience Procedure Scheduler

University of Chicago Medicine; Illinois; Ibrido; USD 38.000 - 60.000; Tempo pieno

Descrizione del lavoro

UChicago Medicine in the Chicagoland area is seeking a Patient Procedure Scheduler for the Neuroscience Service Line. The role involves coordinating procedures, communicating with physicians, staff, and patients, and ensuring schedules align with guidelines and resources.

The scheduler will work with a multidisciplinary team to optimize the patient experience, manage pre-appointment instructions, and handle inquiries with professionalism and empathy.

Competenze

• High School Diploma or equivalent required.
• Excellent interpersonal and customer service skills.
• Knowledge of medical terminology.
• Cadence Scheduling system training completed.
• Ability to use personal computers and software applications.

Mansioni

• Collaborate with physicians and staff to schedule procedures.
• Schedule procedures based on guidelines and protocols.
• Enter procedure information and inform physicians of schedules.
• Coordinate schedules with time and equipment availability; resolve conflicts.
• Communicate schedule changes to patients and families.
• Arrange delivery of special supplies and equipment as needed.
• Provide pre-appointment instructions and directions to patients.
• Respond to patient inquiries and concerns promptly.
• Assist with bed requests for admissions.
• Perform other duties as assigned.

Conoscenze

Interpersonal skills

Customer service

Medical terminology

PC proficiency

Cadence Scheduling training

Formazione

High School Diploma

Associate or Bachelor’s Degree

Strumenti

Cadence Scheduling

Descrizione del lavoro

UChicago Medicine in the Chicagoland area is seeking a Patient Procedure Scheduler for the Neuroscience Service Line. The role involves coordinating procedures, communicating with physicians, staff, and patients, and ensuring schedules align with guidelines and resources.

The scheduler will work with a multidisciplinary team to optimize the patient experience, manage pre-appointment instructions, and handle inquiries with professionalism and empathy.