Neuroscience HCP Engagement & Insights Specialist

Otsuka Pharmaceutical Co., Ltd; Fairfax (VA); On-site; USD 107,000 - 167,000; Full time

Benefits offered by this job

Comprehensive medical

Dental

Vision

Prescription drug coverage

Company provided basic life

Job summary

Otsuka America Pharmaceutical Inc. is seeking a Neuroscience Specialist to enhance customer engagement with healthcare professionals using in-person, virtual, and digital tools.

You will address on-label information and coordinate with Medical, Market Access, and Patient Support teams to deliver quality experiences. You will lead proactive outreach, facilitate discussions, and elevate insights to inform local strategy and business goals, while ensuring compliant messaging and ethical engagement

Qualifications

• 2+ years of pharmaceutical or medical device sales experience
• 3+ years of B2B or outside sales experience in regulated, clinical, or customer engagement experience
• 2+ years of Clinical healthcare experience (e.g., Nurse Practitioner, Physician Assistant, RN, or similar) with demonstrated patient-facing, medical education, or therapy-focused responsibilities
• Must reside within a commutable distance of 50 miles from the primary city in the sales territory.

Responsibilities

• Personally engage customers through various virtual or digital tools.
• Direct customers to other colleagues, such as Customer Service Specialists (CSS), as needed.
• Ensure customer requests are met and solicit feedback on the quality of engagement.
• Facilitate speaker programs to share knowledge and insights.
• Organize local provider groups for discussions on experiences and outcomes with local/regional leaders.
• Elevate opportunities and feedback to the Area Business Lead, including local market insights.
• Collaborate compliantly with the ecosystem team to adjust targeting and call point plans.
• Action on insights collected from customer-facing roles to inform local strategy and business goals.

Skills

Pharma/Medical sales

B2B outside sales

Clinical healthcare exp

Job description

Otsuka America Pharmaceutical Inc. is seeking a Neuroscience Specialist to enhance customer engagement with healthcare professionals using in-person, virtual, and digital tools.

You will address on-label information and coordinate with Medical, Market Access, and Patient Support teams to deliver quality experiences. You will lead proactive outreach, facilitate discussions, and elevate insights to inform local strategy and business goals, while ensuring compliant messaging and ethical engagement