Neuroscience HCP Engagement Specialist

Otsuka Pharmaceutical Companies (U.S.); Cambridge (MA); On-site; USD 107,000 - 167,000; Full time

Job summary

Otsuka America Pharmaceutical Inc. is seeking a Neuroscience Specialist to engage healthcare providers through in-person, virtual, and digital tools, delivering on-label product information and addressing complex questions within approved content, to support local care delivery.

The role reports to the Area Business Lead and collaborates with Medical, Market Access, and Patient Support teams to organize speaker programs and local provider groups, gather insights, and drive aligned local

Qualifications

• 2+ years of pharmaceutical or medical device sales experience; less experience considered for employees who successfully complete the Otsuka ReadyNow program
• 3+ years of business-to-business (B2B) or equivalent outside sales experience, in regulated, clinical, or customer engagement experience
• 2+ years of Clinical healthcare experience (e.g., Nurse Practitioner, Physician Assistant, RN, or similar) with demonstrated patient-facing, medical education, or therapy-focused responsibilities

Responsibilities

• Personally engage customers through various virtual or digital tools.
• Direct customers to other colleagues, such as Customer Service Specialists (CSS), as needed.
• Ensure customer requests are met and solicit feedback on the quality of engagement.
• Facilitate speaker programs to share knowledge and insights.
• Organize local provider groups for discussions on experiences and outcomes with local/regional leaders.
• Elevate opportunities and feedback to the Area Business Lead, including local market insights.
• Collaborate compliantly with the ecosystem team to adjust targeting and call point plans.
• Action on insights collected from customer-facing roles to inform local strategy and business goals.

Skills

Pharma/Med sales

B2B outside sales

Clinical healthcare exp

Job description

Otsuka America Pharmaceutical Inc. is seeking a Neuroscience Specialist to engage healthcare providers through in-person, virtual, and digital tools, delivering on-label product information and addressing complex questions within approved content, to support local care delivery.

The role reports to the Area Business Lead and collaborates with Medical, Market Access, and Patient Support teams to organize speaker programs and local provider groups, gather insights, and drive aligned local