Neurology Patient Access Navigator I

Highmark Health; Pittsburgh (Allegheny County); On-site; USD 30,000 - 45,000; Full time

Job summary

Highmark Health is seeking a Patient Access Representative in Pittsburgh. This role focuses on scheduling, verifying patient information, and collecting responsibilities, ensuring a positive experience for patients. Applicants should have a high school diploma and prior experience in customer service or financial settings. The job entails maintaining excellent relationships with patients and staff while adhering to health and ethical standards.

Qualifications

• High school diploma or GED; one to three months related experience.
• One year of related experience in a medical or financial services setting.
• Experience operating a PC and using software applications.

Responsibilities

• Conducts scheduling and preregistration functions.
• Validates patient demographic data and verifies medical benefits.
• Calculates patient financial responsibilities and collects liabilities.
• Delivers positive patient experiences and maintains relationships.

Skills

Customer service

Insurance verification

Data entry

Communication

Education

High school diploma or GED

Tools

PC software applications

Job description

Highmark Health is seeking a Patient Access Representative in Pittsburgh. This role focuses on scheduling, verifying patient information, and collecting responsibilities, ensuring a positive experience for patients. Applicants should have a high school diploma and prior experience in customer service or financial settings. The job entails maintaining excellent relationships with patients and staff while adhering to health and ethical standards.