Patient Access Specialist: Scheduling & Verification

Highmark Health; Wexford (Allegheny County); On-site; USD 30,000 - 40,000; Full time

Job summary

Highmark Health seeks a Patient Access representative in Wexford, PA to manage scheduling, pre-registration, and financial clearance while ensuring a positive patient experience. The role demands a high school diploma or GED and preferably one year of relevant experience in medical or financial settings. Emphasis is placed on effective communication, data entry skills, and adherence to company policies. Join a dedicated team committed to delivering quality service to patients and families.

Qualifications

• High school diploma or GED; or one to three months related experience and/or training.
• One previous year of related experience, preferably in a medical setting, financial services, or customer service.
• Experience operating a PC and using software applications.

Responsibilities

• Conducts scheduling and preregistration functions, validates patient demographic data.
• Verifies insurance information through contacts and identifies authorization requirements.
• Identifies patient financial responsibilities, calculates estimates and performs daily reconciliation.
• Delivers a positive patient experience and maintains working relationships.
• Adheres to organizational policies and completes necessary training.

Skills

Customer service

Data entry

Communication

Education

High school diploma or GED

Tools

PC skills

Software applications

Job description

Highmark Health seeks a Patient Access representative in Wexford, PA to manage scheduling, pre-registration, and financial clearance while ensuring a positive patient experience. The role demands a high school diploma or GED and preferably one year of relevant experience in medical or financial settings. Emphasis is placed on effective communication, data entry skills, and adherence to company policies. Join a dedicated team committed to delivering quality service to patients and families.