Neurology Patient Access & Scheduling Specialist

Highmark Health; Pittsburgh (Allegheny County); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Highmark Health's Allegheny Health Network is seeking a Patient Access Representative to schedule, preregister, and verify benefits, delivering clear information to patients about financial responsibilities. The role emphasizes accurate data collection, coordination with payors, and maintaining a positive patient experience while complying with HIPAA.

Ideal candidates have a high school diploma or GED and some related experience; familiarity with medical terminology and insurance verification is

Qualifications

• Minimum high school diploma or GED or equivalent with 1–3 months related experience.
• One year of related experience preferred in medical or financial services.
• Experience with insurance verification beneficial.

Responsibilities

• Performs scheduling and preregistration, validates patient data.
• Verifies insurance information and plan requirements.
• Collects patient financial responsibilities and processes payments.
• Communicates with physicians, case management, and payors to resolve deficiencies.
• Maintains HIPAA compliance and supports excellent patient experience.

Skills

Customer service

Medical terminology

Insurance verifications

Data entry

Call center experience

Education

High school diploma or GED

Job description

Highmark Health's Allegheny Health Network is seeking a Patient Access Representative to schedule, preregister, and verify benefits, delivering clear information to patients about financial responsibilities. The role emphasizes accurate data collection, coordination with payors, and maintaining a positive patient experience while complying with HIPAA.

Ideal candidates have a high school diploma or GED and some related experience; familiarity with medical terminology and insurance verification is