Neurology Front Office: Prior Authorization Specialist

Jobtailor; Mesa (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Jobtailor in Mesa, AZ is seeking a Patient Financial Services/Front Desk associate to support patient flow, register patients, verify insurance, and handle payments. The role requires strong communication, multitasking, and proficiency with standard office software.

Responsibilities include scheduling, obtaining authorizations, answering inquiries, and ensuring accurate records while complying with policies. Arizona clearance is required for specified clinical settings serving children.

Qualifications

• High school diploma or GED required.
• 1+ year in patient financial services, finance, or insurance is preferred.
• Strong multitasking and independent work capabilities.
• Excellent written and verbal communication skills.
• Proficiency with common office software required.
• Arizona fingerprint clearance and background checks at hire.

Responsibilities

• Answer phones and support smooth patient flow.
• Schedule patient appointments, visits, and procedures.
• Register patients and insurance information and obtain signatures.
• Verify insurance coverage, benefits, and authorizations.
• Obtain and manage authorizations for imaging, procedures, meds, and services.
• Calculate patient liability and explain financial policies.
• Enter payments, reconcile daily receipts, balance cash drawer, deposits.
• Confirm appointments and prep patients for visits.
• Handle patient concerns by phone, email, and in person.
• Communicate with patients, providers, and payors; respond to records requests.
• Assist with patient flow, take vitals, and help with treatment support.
• Release information per policies and compliance.

Skills

Interpersonal skills

Oral communication

Written communication

Multitasking

Independent work

Customer service

Education

High school diploma or GED

Arizona Fingerprint Clearance Card

Arizona Criminal History Affidavit

Tools

Office software

Word processing

Spreadsheet software

Database software

Job description

Jobtailor in Mesa, AZ is seeking a Patient Financial Services/Front Desk associate to support patient flow, register patients, verify insurance, and handle payments. The role requires strong communication, multitasking, and proficiency with standard office software.

Responsibilities include scheduling, obtaining authorizations, answering inquiries, and ensuring accurate records while complying with policies. Arizona clearance is required for specified clinical settings serving children.