Neurology Clinic Operations Lead

Banner Health; Phoenix (AZ); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Benefits package

Job summary

Banner Health in Phoenix is seeking an experienced administrative supervisor for the Neurology department at Banner University Medical Center Phoenix. The role ensures efficient operation of the assigned department, supervising non-physician staff and coordinating day-to-day activities to deliver quality patient care.

You will train and coach staff, manage scheduling, oversee reception, billing, records, and ensure policies comply with physician and facility requirements.

Qualifications

• Requires an Associate’s Degree or higher.
• At least two years of experience in a physician's office or medical environment.
• Excellent communication and organizational skills.
• Must have or be able to obtain Arizona Fingerprint Clearance Card.
• Arizona Criminal History Affidavit required.

Responsibilities

• Supervises day-to-day activities of non-physician staff and monitors operations.
• Trains, coaches, evaluates, and delegates workflow; schedules staff across offices.
• Oversee receptionist and scheduling, patient service areas, records, and related systems.
• Serve as liaison between staff and physicians to ensure quality patient care and efficient service.
• Maintain office policies in alignment with physician and facility requirements and regulatory standards.
• Identify and coordinate maintenance and supplies, and resolve day-to-day facility issues.
• Provide guidance to ensure smooth front/back office operations and effective patient experiences.

Skills

Communication skills

Organizational skills

Math skills

Leadership experience

Medical office experience

Education

Associate's Degree

Job description

Banner Health in Phoenix is seeking an experienced administrative supervisor for the Neurology department at Banner University Medical Center Phoenix. The role ensures efficient operation of the assigned department, supervising non-physician staff and coordinating day-to-day activities to deliver quality patient care.

You will train and coach staff, manage scheduling, oversee reception, billing, records, and ensure policies comply with physician and facility requirements.