Neurology Clinic Administrative & Scheduling Coordinator

Socket.dev; Iowa (LA); On-site; USD 42,000 - 54,000; Full time

Job summary

The Administrative Services Coordinator (ASC) supports the Department of Neurology Outpatient Clinics with daily administrative and clinical operational tasks. Responsibilities include reception, check-in/out, and coordinating patient and physician schedules to manage pre-visit, visit, and post-visit activities.

The role requires HIPAA knowledge, proficiency with EPIC and standard MS Office tools, and strong communication skills to support patients and clinical teams effectively.

Qualifications

• Bachelor’s degree or an equivalent combination of education and experience.
• 1 year experience in a medical/clinic setting.
• Recent working experience with electronic health records (e.g., Epic).
• Proficiency in computer software applications (MS Word, Excel, Outlook).
• Excellent written and verbal communication skills.

Responsibilities

• Assists with reception/patient check-in/check-out duties for the Neurology Clinic and Neuropsychology Clinic; checking-in patients and opening/closing clinics for the day.
• Gathers patient demographics; explain HIPAA policy and obtain patient signatures.
• Directs patients to various tests and research study locations.
• Orders transportation for patients through volunteer services and EPIC.
• Answers phones at reception and direct calls to the appropriate services.

Skills

Communication skills

Attention to detail

Customer service

Team coordination

Education

Bachelor’s degree or equivalent

Tools

EPIC

MS Word

Excel

Outlook

Job description

The Administrative Services Coordinator (ASC) supports the Department of Neurology Outpatient Clinics with daily administrative and clinical operational tasks. Responsibilities include reception, check-in/out, and coordinating patient and physician schedules to manage pre-visit, visit, and post-visit activities.

The role requires HIPAA knowledge, proficiency with EPIC and standard MS Office tools, and strong communication skills to support patients and clinical teams effectively.