Clinic Administrative Assistant II – Scheduling & Patient Support

UCLA Health; Los Angeles (CA); On-site; USD 38,000 - 54,000; Full time

Job summary

UCLA Health in Los Angeles seeks an administrative professional to support staff, physicians, and patients. You will schedule consultations, coordinate appointments, handle demographics and referrals, and process payments across UCLA Health locations.

Responsibilities include balancing cash, triaging calls, and providing backup administrative support. The role requires punctuality, strong communication, and flexibility to travel across clinics as needed.

Qualifications

• Typing skills to prepare forms, manuscripts, and correspondence.
• Follow proper channels of policies & procedures, communication & work standards.
• Ability to organize tasks for smooth patient flow.
• Demonstrated punctuality and satisfactory attendance.
• Overtime availability for emergencies.
• Demonstrated punctuality and satisfactory attendance.
• Maintain a harmonious work atmosphere and provide excellent customer service.
• Speak clearly with proper grammar.
• Ability to travel to UCLA Health locations.
• Availability to work various days/shifts.
• Preferred: Schedule patient appointments using Appointment Scheduling/Encounter Registration Programs.
• Preferred: Schedule referrals to specialists.
• Preferred: Knowledge of major medical insurance plans.

Responsibilities

• Provide general and administrative support to staff, physicians and patients.
• Schedule new consultations and coordinate follow-up appointments.
• Complete demographics, referral forms, and online transactions in Encounter Registration.
• Collect insurance cards and payments; balance daily cash drawers.
• Travel to department clinics for coverage as assigned.
• Independently coordinate and prioritize tasks per department protocols.

Skills

Typing

Policy compliance

Task organization

Punctuality

Overtime flexibility

Customer service

Clear communication

Travel

Flexible shifts

Job description

UCLA Health in Los Angeles seeks an administrative professional to support staff, physicians, and patients. You will schedule consultations, coordinate appointments, handle demographics and referrals, and process payments across UCLA Health locations.

Responsibilities include balancing cash, triaging calls, and providing backup administrative support. The role requires punctuality, strong communication, and flexibility to travel across clinics as needed.