Neurology Clinic - Admin Services Coordinator

University of Iowa; Iowa City (IA); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking an Administrative Services Coordinator for their Neurology Clinic. This pivotal role involves providing comprehensive administrative support, including patient reception, scheduling, and communication with healthcare professionals. The ideal candidate will possess strong communication skills and experience in a medical setting, ensuring efficient clinic operations. Join a dedicated team committed to changing lives and providing exceptional patient care in a collaborative environment. If you are passionate about healthcare and ready to make a difference, this opportunity is for you.

Qualifications

• Bachelor's degree or equivalent combination of education and experience required.
• 1 year experience in a medical/clinic setting is necessary.
• Proficiency in electronic health records and scheduling is essential.

Responsibilities

• Serve as primary reception person and assist with patient check-in/check-out.
• Coordinate patient and physician schedules, ensuring smooth operations.
• Perform miscellaneous clerical duties as assigned.

Skills

Verbal Communication

Written Communication

Patient Scheduling

Electronic Health Records

Computer Software Proficiency

Education

Bachelor's Degree

Tools

EPIC

MS Word

Excel

Outlook

Job description

Neurology Clinic - Admin Services Coordinator

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Neurology Clinic - Admin Services Coordinator

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The University of Iowa Health Care Neurology Outpatient Clinic is seeking an Administrative Services Coordinator (ASC) to perform administrative and clinical operation support duties including serving as primary reception person and providing extensive communication with patients and internal/external entities. This position will also coordinate patient and physician schedules, act as access navigator, provide check-in duties, attend patients in exam rooms, and assist with check out and follow-up appointments.

Duties To Include

• Assists with daily staffing needs as requested by the Clinical Services Coordinator to ensure adequate staffing is met.
• Acts are primary reception person: Answers phones at reception and direct calls to the appropriate services. Gathers patient demographics. Explain HIPPA policy. Obtains signatures on forms to allow patient information to be sent to insurance companies. Directs patients to various tests and research study locations. Collects co-payments at time of check-in.
• Completes reception/patient check-in/check-out duties for the Neurology Clinic and Neuropsychology Clinic; checking patients in/out and opening/closing clinics for the day.
• Assists patients and staff with benefits investigation and enrollment of patients into prior authorization status (i.e., infusions, pharmacy).
• Enters physician referral information into EPIC as needed.
• Performs as back-up for support staff during absences, assisting with scheduling patient appointments/tests and other duties for support services schedulers as needed.
• May provide Qgenda maintenance assistance to the Clinical Services Coordinator and serve as backup for Qgenda-related tasks.
• Performs miscellaneous clerical duties as assigned.
  
  
  

For full job description, please send request to contact below.

Percent of Effort: 100%

Schedule: Monday – Friday, no weekends or holidays.

Pay Grade: 2B – https://hr.uiowa.edu/pay/pay-plans

The University of Iowa Health Care Medical Center—recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.

Required Qualifications

• Bachelor’s degree or an equivalent combination of education and experience
• 1 year experience in a medical/clinic setting.
• Recent working experience with electronic health records (e.g., Epic)
• Experience with patient scheduling
• Proficiency in computer software applications (e.g., MS Word, Excel, Outlook)
• Excellent written and verbal communication skills
  
  
  

Desired Qualifications

• Knowledge of University of Iowa Hospitals and Clinics policies and procedures
• Experience working with spreadsheets and database data entry.
• Demonstrated ability to be self-directed and demonstrate excellent judgment in prioritizing multiple projects and assignments
  
  
  

Please attach a resume and cover letter (under submission relevant materials) as part of the application process. Job openings are posted for a minimum of 14 calendar days. This job may be removed from posting and filled any time after the minimum posting period has ended.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.

For additional questions, please contact Erin Curry at 319-356-7355 or [e-mail].

Additional Information

• Classification Title: Admin Services Coordinator
• Appointment Type: Professional and Scientific
• Schedule: Full-time
  
  
  

Compensation

• Pay Level: 2B
  
  
  

Contact Information

• Organization: Healthcare
• Contact Name: Erin Curry
• Contact Email: [e-mail]

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  Higher Education

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