Neuro-Ophthalmology Practice Manager — Patient-Focused Ops

Wills Eye Foundation; Philadelphia (Philadelphia County); On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Tuition assistance

Paid time off

EAPs

Job summary

Wills Eye Hospital is seeking a Practice Manager for Neuro Ophthalmology in Philadelphia, PA. This full-time role oversees day-to-day administrative and clinical operations, working with physician leadership to ensure efficient practice operations and high-quality patient care within a complex subspecialty.

The position emphasizes staffing, patient access, scheduling, and operational performance, with opportunities for leadership development in a nationally recognized ophthalmology center.

Qualifications

• 7+ years of progressively responsible healthcare practice management experience.
• Working knowledge of Medicare, Medicaid, commercial insurance, managed care, billing, referral, and authorization requirements.
• Strong financial, operational, leadership, organizational, and problem-solving skills.
• Demonstrated ability to work effectively with physicians, clinical staff, senior leadership, patients, and families.
• Bachelor’s degree in Healthcare Administration or related field (preferred).

Responsibilities

• Directs, supervises, and coordinates day to day practice operations to maintain efficiency, productivity, quality patient care, and patient satisfaction.
• Oversees patient access, scheduling, referral management, medical record coordination, and diagnostic testing workflows.
• Works closely with physicians and clinical staff to ensure effective coordination of patient care, follow up services, testing, and practice workflows.
• Evaluates staffing, scheduling, and operational needs and implements process improvements to enhance patient access, productivity, quality, and the overall patient experience.
• Provides leadership and supervision to assigned staff, including scheduling, training, performance management, and employee development.
• Monitors practice volume, staffing requirements, and operational performance and proactively addresses barriers that may impact patient access or the delivery of care.

Skills

Leadership

Detail-oriented

Patient-focused

Communication

Problem-solving

Healthcare administration

Education

High School Diploma or equivalent

Bachelor’s degree in Healthcare Administration (preferred)

Job description

Wills Eye Hospital is seeking a Practice Manager for Neuro Ophthalmology in Philadelphia, PA. This full-time role oversees day-to-day administrative and clinical operations, working with physician leadership to ensure efficient practice operations and high-quality patient care within a complex subspecialty.

The position emphasizes staffing, patient access, scheduling, and operational performance, with opportunities for leadership development in a nationally recognized ophthalmology center.