Ophthalmology Practice Leader

Lehigh Valley Health Network, Inc.; Bethlehem (Northampton County); On-site; USD 70,000 - 90,000; Full time

Job summary

Lehigh Valley Health Network is seeking an Ophthalmology Practice Manager to oversee a physician-led ophthalmic office with multiple locations, ensuring high-quality patient care and operational excellence.

You will supervise the clinical ophthalmology team, optimize patient flow, and drive ongoing quality improvement initiatives in coordination with department leadership. The role requires strong leadership and clinical knowledge within ophthalmology.

Qualifications

• High School Diploma/GED (required).
• 3 years experience in an ophthalmic office setting.
• 3 years experience in a management role.
• Knowledge of ophthalmic procedures.
• COA - Pennsylvania Upon Hire.
• COT - Pennsylvania Upon Hire.

Responsibilities

• Monitors patient flow and proactively balances patient needs and resource utilization.
• Supervises, directly or indirectly, clinical ophthalmologic support team members.
• Directs orientation, assignments, learning, competency, and care delivery of clinical ophthalmologic team members.
• Assesses clinical needs of the practice in collaboration with the Practice Triad.
• Assists in development and implementation of policies/procedures/protocols/standards to improve care.
• Responds to and resolves patient complaints, maintains a tracking mechanism for complaints, and operates a service recovery system.
• Manages clinical supply chain for medications and equipment in collaboration with the Practice Triad.

Skills

Ophthalmic procedures knowledge

Education

High School Diploma/GED

Bachelor’s Degree

COA - Certified Ophthalmic Assistant - State of Pennsylvania Upon Hire

COT - Certified Ophthalmic Medical Tech - State of Pennsylvania Upon Hire

Job description

Lehigh Valley Health Network is seeking an Ophthalmology Practice Manager to oversee a physician-led ophthalmic office with multiple locations, ensuring high-quality patient care and operational excellence.

You will supervise the clinical ophthalmology team, optimize patient flow, and drive ongoing quality improvement initiatives in coordination with department leadership. The role requires strong leadership and clinical knowledge within ophthalmology.