Network Voice Engineer Cisco

Snell & Wilmer; Dallas (TX); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)/profit sharing

Tuition reimbursement

Paid time off

Job summary

Snell & Wilmer is seeking a Network / Voice Engineer to enhance a Cisco-based infrastructure across 14 locations. This primarily remote role requires support and management of the network and voice systems, along with travel to Dallas, Phoenix, or Las Vegas for on-site needs. Ideal candidates have 3-7 years of experience in this field, focusing on troubleshooting and technical documentation. Benefits include a competitive compensation package and health insurance, among others.

Qualifications

• 3 to 7 years of hands-on experience in network and/or voice engineering.
• Strong experience with Cisco switching (Catalyst 9300 series or similar).
• Experience with VoIP technologies (Cisco Call Manager or equivalent).

Responsibilities

• Support and maintain enterprise network and voice infrastructure across multiple locations.
• Administer Cisco switching, data center, wireless, firewall, and collaboration platforms.
• Monitor infrastructure health and performance using tools such as LogicMonitor.

Skills

Cisco switching

VoIP technologies

Strong troubleshooting skills

Technical documentation proficiency

Tools

Cisco Unified Communications

LogicMonitor

Visio

Job description

Network and Voice Engineer

Snell & Wilmer L.L.P., the largest law firm in the Southwest, seeks a Network / Voice Engineer to support and enhance a Cisco‑based infrastructure spanning 14 locations with approximately 1,000 users.

This primarily remote role may require occasional on‑site support and travel. Candidates may be based out of Dallas, Phoenix, or Las Vegas.

We value the ability to follow established processes while thinking creatively to solve problems, strong communication skills, and a collaborative, team‑oriented mindset.

Responsibilities

• Support and maintain enterprise network and voice infrastructure across multiple locations.
• Administer Cisco switching, data center, wireless, firewall, and collaboration platforms.
• Manage and support Cisco Unified Communications (CUCM) and Webex environments.
• Monitor infrastructure health and performance using tools such as LogicMonitor.
• Perform network and system audits; identify risks and recommend improvements.
• Troubleshoot complex issues across network, voice, and connectivity layers.
• Create and maintain detailed network documentation and diagrams (Visio).
• Support data center infrastructure, including switching and power systems (UPS).
• Participate in infrastructure projects, upgrades, and deployments.
• Provide occasional on‑site support and travel as needed.

Experience and Qualifications

• 3 to 7 years of hands‑on experience in network and/or voice engineering.
• Strong experience with Cisco switching (Catalyst 9300 series or similar).
• Experience with VoIP technologies (Cisco Call Manager or equivalent).
• Solid troubleshooting skills across network layers and voice systems.
• Experience auditing network environments and documenting findings.
• Proficiency with technical documentation (Visio or similar tools).
• Ability to work independently and collaboratively.

Preferred Experience and Qualifications

• Cisco Nexus switches (data center environments).
• Cisco Unified Communications Manager (CUCM).
• Cisco Webex (cloud collaboration).
• Cisco Firepower firewalls.
• Cisco Identity Services Engine (ISE).
• Cisco Wireless (9800 controllers and 9000 series access points).
• Experience with monitoring tools such as LogicMonitor.
• Familiarity with APC UPS systems and power infrastructure.
• Cisco certifications (CCNA, CCNP Enterprise, CCNP Collaboration).

Benefits

Snell & Wilmer offers a competitive, performance‑based compensation package and a generous benefits package starting on your first day. Benefits include medical, dental, vision, disability, life insurance, 401(k)/profit sharing, paid holidays, tuition reimbursement, and paid time off (vacation, personal, sick).

Equal Opportunity Employer

We are an Equal Employment Opportunity employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.