Network Technician: Field & NOC Specialist

Midcontinent; Sioux Falls (SD); On-site; USD 36,000 - 54,000; Full time

Job summary

Midco is seeking a Network Technician to implement and maintain its network infrastructure across the footprint. The role supports installations, upgrades, maintenance, incident resolution, disaster recovery, security, and documentation.

Located in the Midco footprint (KS, MN, ND, SD, WI) with relocation if outside the area. Roles progress from Technician I to III based on experience and training, with a base wage and potential bonuses.

Qualifications

• High school Diploma or equivalent (GED) required.
• Associate’s degree in IT, CS, Network Engineering, or related field preferred.
• Cisco or Infinera equipment experience preferred.

Responsibilities

• Execute MOPs to implement network changes and software updates.
• Monitor systems, alarms, and ticketing queues to identify and address network issues.
• Troubleshoot and resolve network-related incidents and service disruptions.
• Support network installations, upgrades, maintenance activities, and lifecycle management.
• Install, examine, test, and maintain network equipment, circuits, and infrastructure.
• Collaborate with NOC and engineering teams to maintain network stability and performance.
• Maintain accurate network documentation and security controls.

Skills

TCP/IP knowledge

OSI model knowledge

Routing and switching

Network troubleshooting

Education

High school Diploma or equivalent (GED)

Associate’s degree in IT, CS, Network Engineering, or related field

Tools

Cisco equipment

Infinera equipment

Network documentation tools

Job description

Midco is seeking a Network Technician to implement and maintain its network infrastructure across the footprint. The role supports installations, upgrades, maintenance, incident resolution, disaster recovery, security, and documentation.

Located in the Midco footprint (KS, MN, ND, SD, WI) with relocation if outside the area. Roles progress from Technician I to III based on experience and training, with a base wage and potential bonuses.