Network & Systems Specialist — Client IT Support

FTI Services; California (MO); On-site; USD 65,000 - 100,000; Full time

Job summary

FTI Services is seeking a Network/Systems Engineer to join our team and resolve computer-related issues for our clients. You will provide technical assistance with hardware and software, and resolve client issues via phone, in person, or electronically.

Responsibilities include tracking issues, recommending improvements, and ensuring effective resolutions across Windows Server, Active Directory, SharePoint, VMware/Hyper-V, and Office applications.

Qualifications

• 1–5 years of IT experience.
• Clear and concise communication skills are essential.

Responsibilities

• Provide technical assistance with computer hardware and software.
• Resolve client issues via phone, in person, or electronically.
• Recommend hardware and software improvements.
• Track customer issues and resolutions.

Skills

IT experience (1-5 yrs)

Communication skills

Troubleshooting

Professional demeanor

Tools

Windows Server

Active Directory

SharePoint Server

VMware/Hyper-V

Microsoft Office

Job description

FTI Services is seeking a Network/Systems Engineer to join our team and resolve computer-related issues for our clients. You will provide technical assistance with hardware and software, and resolve client issues via phone, in person, or electronically.

Responsibilities include tracking issues, recommending improvements, and ensuring effective resolutions across Windows Server, Active Directory, SharePoint, VMware/Hyper-V, and Office applications.