Network Systems Analyst | Tier 1-2 Support & Travel

Health Care; Tallahassee (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

The Leon County Health Department is seeking a Network Systems Analyst to support desktop and network systems across the Leon County Health Department and Capital Consortium IT Regional office. You will provide Tier 1 and 2 technical support, manage and secure network infrastructure, and administer physical and virtual machines.

This role requires travel up to 75% daily across counties. Ideal candidates have strong problem-solving skills and experience with Windows, Active Directory, and VPN

Qualifications

• Minimum 2 years of hands-on desktop support experience in a business environment.
• 2 years of direct end-user interaction and ticket-based support experience.
• Windows 10/11 troubleshooting, configuration, and support.
• Active Directory basics including password resets and group membership.
• Basic networking knowledge including IP addressing, network connectivity troubleshooting, and VPN basics.

Responsibilities

• Provide Tier 1 and 2 technical support.
• Manage network infrastructure across counties.
• Administer physical and virtual machines.
• Maintain IT assets across multiple counties.
• Travel up to 75% daily.

Skills

Desktop support

End-user support

Windows 10/11

Active Directory

Networking basics

Ticketing systems

Tools

Ticketing system

Job description

The Leon County Health Department is seeking a Network Systems Analyst to support desktop and network systems across the Leon County Health Department and Capital Consortium IT Regional office. You will provide Tier 1 and 2 technical support, manage and secure network infrastructure, and administer physical and virtual machines.

This role requires travel up to 75% daily across counties. Ideal candidates have strong problem-solving skills and experience with Windows, Active Directory, and VPN