Network Field Technician - Tier 2

EOS IT Solutions; Phoenix (AZ); On-site; USD 45,000 - 48,000; Full time

Job summary

EOS IT Solutions is seeking a Network Field Technician - Tier 2 to support deployment and maintenance of networking hardware at customer sites worldwide. You will install, rack, and cabling, and assist with site readiness under the guidance of senior engineers.

This role offers hands-on experiences in diverse environments, requires up to 85% travel, and ideal candidates have 1–2 years in IT or networking, with a willingness to learn and work evenings or weekends when needed.

Qualifications

• 1-2 years of experience in IT, networking, field service, or a related technical role.
• Basic understanding of networking hardware and cabling types (Cat5e/6, fiber).
• Ability to follow instructions and work well in a team.
• Strong attention to detail, time management, and willingness to learn.
• Comfortable using hand tools and working with hardware in various environments.
• Ability to lift up to 50 lbs and travel domestically and internationally.
• Flexible with working hours including evenings and weekends when required.
• Up to 85% travel

Responsibilities

• Install, rack, and cabling of network hardware (routers, switches, access points, etc.).
• Run and terminate copper and fiber cabling.
• Conduct basic troubleshooting of physical connectivity issues.
• Follow detailed instructions, network diagrams, and equipment layouts to perform installations.
• Support Wi-Fi survey teams with setup and equipment handling.
• Perform equipment labeling, documentation, and site clean-up post-deployment.
• Collaborate with project teams and elevate issues as needed.
• Assist with site readiness surveys (e.g., rack space, power, cabling paths).
• Adhere to quality standards, safety protocols, and project deadlines.

Skills

IT experience

Networking basics

Team player

Willing to travel

Physical work

Tools

ServiceNow

Jira

Cable test tools

Job description

OUR COMPANY:

EOS IT Solutions is a global technology and logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of services are our top business priorities, along with investing in and supporting our partners and employees.

OUR COMPANY:

EOS IT Solutions is a global technology and logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of services are our top business priorities, along with investing in and supporting our partners and employees. We are a true international IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

As a Network Field Technician - Tier 2, you will support the deployment and maintenance of networking hardware and infrastructure at customer sites around the world. Working under the guidance of experienced engineers and project managers, you will play a key role in helping ensure successful onsite installations, upgrades, and troubleshooting.

This is an excellent opportunity for someone looking to build a career in network infrastructure and field support while gaining hands-on experience in diverse environments.

• Requires up to 85% Travel**

KEY RESPONSIBILITIES:

• Assist with the installation, racking, and cabling of network hardware (routers, switches, access points, etc.).
• Run and terminate copper and fiber optic cabling under supervision.
• Conduct basic troubleshooting of physical connectivity issues.
• Follow detailed instructions, network diagrams, and equipment layouts to perform installations accurately.
• Support Wi-Fi survey teams with setup and equipment handling.
• Perform equipment labeling, documentation, and site clean-up post-deployment.
• Collaborate with project teams and elevate issues as needed.
• Assist with site readiness surveys (e.g., rack space, power, cabling paths).
• Adhere to quality standards, safety protocols, and project deadlines.

ESSENTIAL CRITERIA:

• 1-2 years of experience in IT, networking, field service, or a related technical role (internships and school programs considered).
• Basic understanding of networking hardware and cabling types (Cat5e/6, fiber).
• Ability to follow instructions and work well in a team setting.
• Strong attention to detail, time management, and willingness to learn.
• Comfortable using hand tools and working with hardware in various environments.
• Ability to lift up to 50 lbs and work in physically active roles.
• Willingness and ability to travel both domestically and internationally.
• Flexible with working hours including evenings and weekends when required.
• Up to 85% travel

DESIRABLE CRITERIA:

• Relevant certifications (CompTIA Network+, CCT, or equivalent) or working toward certification.
• Familiarity with networking concepts (IP addressing, ports, patching).
• Experience working in structured cabling, telecom, or data center environments.
• Exposure to ticketing or project tracking systems (ServiceNow, Jira, etc.).

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws.

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.

Remote

Pay Range

$33-$35 USD