Network Support Engineer L2

Iron Systems, Inc; Dallas (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

Iron Systems, Inc. in Dallas is seeking a seasoned Network Administrator to perform break-fix, provisioning, and deployment tasks across routers, switches, and servers.

You will visually inspect equipment, reboot devices, test circuits with loop-backs, replace components, and ensure clean, properly documented hardware. The role requires hands-on routing and switching skills, experience with firewalls and VPNs, and certifications such as CCNA/Network+.

Qualifications

• Proven experience in a network administrator role.
• Hands-on experience in networking, routing and switching.
• Excellent knowledge of server infrastructure management and monitoring best practices.
• Experience with firewalls, Internet VPNs remote implementation, troubleshooting, and problem resolution is desired.
• Ability to set up and configure server hardware.
• Familiarity with backup and recovery software and methodologies.
• Great at organizing, prioritizing and multitasking.
• CCNA, Network+, CCNP, CCDP, CCIE or equivalent.
• BSc degree in Computer Science or related field or equivalent.
• Associate's degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred.

Responsibilities

• Visually inspecting devices to assess equipment status.
• Rebooting routers, servers, storage devices or other equipment.
• Providing loop-back cables in order to test circuits remotely.
• Re-seating or replacing components or cables.
• Removing AC or DC power from equipment.
• Cleaning equipment or connectors.
• Connecting a client-provided test set or test router to equipment.
• Swapping removable storage media.
• Installing or replace modular equipment components.
• Dispatching equipment for repair.
• Cleaning fibers.
• Taking light levels.
• Installing loop backs.
• Providing planned maintenance or circuit migration support.
• Installing SFPs or GBICs.
• Troubleshooting hardware problems on any device.
• Racking and de-racking of any device installed.
• Labelling /inventory equipment plus digital picture and serial number recording.
• Tape backup: cassette exchange and storage in strongbox.
• Power cycling a router, server, switch and soft-booting a server.
• Follow Data Eradication process.

Skills

Networking basics

Routing & Switching

Server infrastructure management

Backup & recovery

CCNA

Network+

CCNP

CCDP

CCIE

Education

Bachelor's degree in Computer Science or related field

Associate's degree in electronics or related field

Tools

Firewalls

Internet VPNs

Server hardware provisioning

Job description

Break-fix

• Visually inspecting devices to assess equipment status
• Rebooting routers, servers, storage devices or other equipment
• Providing loop-back cables in order to test circuits remotely
• Re-seating or replacing components or cables
• Removing Alternating Current ("AC") or Direct Current ("DC") power from equipment
• Cleaning equipment or connectors
• Connecting a client-provided test set or test router to equipment
• Swapping removable storage media
• Installing or replace modular equipment components
• Dispatching equipment for repair
• Cleaning fibers
• Installing loop backs
• Providing planned maintenance or circuit migration support
• Installing Small Form Factor Pluggables (each an "SFP") or Gigabit Interface Converters (each a "GBIC")
• Troubleshooting hardware problems on any device
• Racking and de-racking of any device installed
• Labelling /inventory equipment plus digital picture and serial number recording
• Tape backup: cassette exchange and storage in strongbox
• Power cycling a router, server, switch and soft-booting a server
• Follow Data Eradication process

Job Responsibilities Include

• Visually inspecting devices to assess equipment status
• Rebooting routers, servers, storage devices or other equipment
• Providing loop-back cables in order to test circuits remotely
• Re-seating or replacing components or cables
• Removing Alternating Current ("AC") or Direct Current ("DC") power from equipment
• Cleaning equipment or connectors
• Connecting a client-provided test set or test router to equipment
• Swapping removable storage media
• Installing or replace modular equipment components
• Dispatching equipment for repair
• Cleaning fibers
• Taking light levels
• Installing loop backs
• Providing planned maintenance or circuit migration support
• Installing Small Form Factor Pluggables (each an "SFP") or Gigabit Interface Converters (each a "GBIC")
• Troubleshooting hardware problems on any device
• Racking and de-racking of any device installed
• Labelling /inventory equipment plus digital picture and serial number recording
• Tape backup: cassette exchange and storage in strongbox
• Power cycling a router, server, switch and soft-booting a server
• Follow Data Eradication process

Provisioning

• Install cables or optics for new circuits
• Re-connect / disconnect / replace existing circuits
• Testing of cables and optics

Deployment

• Physical Cabling
• Cable Management
• Northbound Cabling (Fiber /Copper/Power)
• Rack/Stack/Jack
• Installation Support (PDU, Network Switches, etc.)
• E-Waste and other clean-up activities

Job Requirements

• Proven experience in a network administrator role
• Hands on experience in networking, routing and switching
• Excellent knowledge of best practices around management, control, and monitoring of server infrastructure
• Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution is desired
• Ability to set up and configure server hardware
• Familiarity with backup and recovery software and methodologies
• Great at organizing, prioritizing and multitasking
• CCNA, Network+, CCNP, CCDP, CCIE or equivalent
• BSc degree in Computer Science or related field or equivalent
• Associate's degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred