Network Support Engineer L1

Iron Systems, Inc; Dallas (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Iron Systems, Inc. seeks a Network Administrator to maintain the computing environment by identifying network requirements, installing upgrades, and monitoring performance across routers, switches, and servers to ensure reliability and security.

The role covers provisioning, deployment, hardware testing, repair dispatch, and meticulous documentation of network assets, cables, and configurations, with emphasis on hands-on routing, firewall practices, backups, and continuous improvement.

Qualifications

• Proven experience in a network administrator role.
• Hands-on networking, routing and switching expertise.
• Experience with firewalls, VPNs and remote access.
• Ability to configure and maintain server hardware.
• Familiarity with backup and recovery methodologies.
• CCNA/Network+ or higher certification preferred.

Responsibilities

• Break-fix and equipment status assessment.
• Rebooting devices and testing circuits.
• Provide test gear and cabling for remote testing.
• Install/replace components, cabling, and SFP/GBIC.
• Dispatch equipment for repair and perform rack/stack.
• Take light levels and perform planned maintenance.
• Coordinate provisioning and deployment tasks.
• Physical cabling, rack management, and E-Waste cleanup.
• Troubleshoot hardware problems across devices.
• Label inventory with serial numbers.
• Follow Data Eradication procedures.

Skills

Network administration

Routing & Switching

Server infrastructure

Firewall & VPN

Education

BSc in Computer Science or related field

Associate degree in electronics

Job description

Job Description

Maintains the computing environment by identifying network requirements, installing upgrades, and monitoring network performance.

Job Description

Maintains the computing environment by identifying network requirements, installing upgrades, and monitoring network performance.

Job Responsibilities

• Break-fix:
• Visually inspecting devices to assess equipment status
• Rebooting routers, servers, storage devices or other equipment
• Providing loop-back cables in order to test circuits remotely
• Re-seating or replacing components or cables
• Removing Alternating Current (“AC”) or Direct Current (“DC”) power from equipment
• Cleaning equipment or connectors
• Connecting a client-provided test set or test router to equipment
• Swapping removable storage media
• Installing or replacing modular equipment components
• Dispatching equipment for repair
• Cleaning fibers
• Taking light levels
• Installing loop backs
• Providing planned maintenance or circuit migration support
• Installing Small Form Factor Pluggable (each an “SFP”) or Gigabit Interface Converters (each a “GBIC”)
• Troubleshooting hardware problems on any device
• Racking and de-racking of any device installed
• Labeling/inventory equipment plus digital picture and serial number recording
• Tape backup: cassette exchange and storage in strongbox
• Power cycling a router, server, switch and soft-booting a server
• Follow Data Eradication process

Provisioning

• Install cables or optics for new circuits
• Re-connect, disconnect / replace existing circuits
• Testing of cables and optics

Deployment

• Physical Cabling
• Cable Management
• Northbound Cabling (Fiber/Copper/Power)
• Rack/Stack/Jack
• Installation Support (PDU, Network Switches, etc.)
• E-Waste and other clean-up activities

Job Requirements

• Proven experience in a network administrator role
• Hands-on experience in networking, routing and switching
• Excellent knowledge of best practices around management, control, and monitoring of server infrastructure
• Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution is desired
• Ability to set up and configure server hardware
• Familiarity with backup and recovery software and methodologies
• Great at organizing, prioritizing and multitasking
• CCNA, Network+, CCNP, CCDP, CCIE or equivalent
• BSc degree in Computer Science or related field or equivalent
• Associate's degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred