Network Support Engineer II: Hardware & Troubleshooting

Iron Systems, Inc; Dallas (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

Iron Systems, Inc. in Dallas is seeking a seasoned Network Administrator to perform break-fix, provisioning, and deployment tasks across routers, switches, and servers.

You will visually inspect equipment, reboot devices, test circuits with loop-backs, replace components, and ensure clean, properly documented hardware. The role requires hands-on routing and switching skills, experience with firewalls and VPNs, and certifications such as CCNA/Network+.

Qualifications

• Proven experience in a network administrator role.
• Hands-on experience in networking, routing and switching.
• Excellent knowledge of server infrastructure management and monitoring best practices.
• Experience with firewalls, Internet VPNs remote implementation, troubleshooting, and problem resolution is desired.
• Ability to set up and configure server hardware.
• Familiarity with backup and recovery software and methodologies.
• Great at organizing, prioritizing and multitasking.
• CCNA, Network+, CCNP, CCDP, CCIE or equivalent.
• BSc degree in Computer Science or related field or equivalent.
• Associate's degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred.

Responsibilities

• Visually inspecting devices to assess equipment status.
• Rebooting routers, servers, storage devices or other equipment.
• Providing loop-back cables in order to test circuits remotely.
• Re-seating or replacing components or cables.
• Removing AC or DC power from equipment.
• Cleaning equipment or connectors.
• Connecting a client-provided test set or test router to equipment.
• Swapping removable storage media.
• Installing or replace modular equipment components.
• Dispatching equipment for repair.
• Cleaning fibers.
• Taking light levels.
• Installing loop backs.
• Providing planned maintenance or circuit migration support.
• Installing SFPs or GBICs.
• Troubleshooting hardware problems on any device.
• Racking and de-racking of any device installed.
• Labelling /inventory equipment plus digital picture and serial number recording.
• Tape backup: cassette exchange and storage in strongbox.
• Power cycling a router, server, switch and soft-booting a server.
• Follow Data Eradication process.

Skills

Networking basics

Routing & Switching

Server infrastructure management

Backup & recovery

CCNA

Network+

CCNP

CCDP

CCIE

Education

Bachelor's degree in Computer Science or related field

Associate's degree in electronics or related field

Tools

Firewalls

Internet VPNs

Server hardware provisioning

Job description

Iron Systems, Inc. in Dallas is seeking a seasoned Network Administrator to perform break-fix, provisioning, and deployment tasks across routers, switches, and servers.

You will visually inspect equipment, reboot devices, test circuits with loop-backs, replace components, and ensure clean, properly documented hardware. The role requires hands-on routing and switching skills, experience with firewalls and VPNs, and certifications such as CCNA/Network+.