Network & Print Solutions Specialist

Just·Tech; Fredericksburg (VA); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health care benefits

401K

Paid Time Off

Voluntary Life options

Company vehicle, phone and laptop for

Job summary

JustTech is seeking a Network/Technical Analyst to join our team in the greater Fredericksburg, VA area. The role focuses on providing technical support to our customers, with emphasis on copier and printer repair and proactive network assistance.

You will troubleshoot onsite and remote issues, communicate clearly with clients, and manage your schedule to meet deadlines. JustTech offers competitive health benefits, a 60% company premium, 401K, PTO, and equipment for business use.

Qualifications

• Copier and printer repair capabilities, Xerox experience preferred.
• Strong troubleshooting with copiers and printers.
• Experience with onsite and/or remote troubleshooting.
• Knowledge of network fundamentals.
• Excellent communication and customer relations skills.
• Excellent time management and the ability to handle multiple tasks in a fast-paced environment.
• Must possess the ability and determination to complete tasks.

Responsibilities

• Provide technical support to customers for copier and printer issues.
• Troubleshoot network and device problems, onsite or remote.
• Coordinate with clients to minimize downtime and document incidents.
• Maintain clear communication and documentation of service activities.

Skills

Copier/Printer repair

Troubleshooting

Onsite/Remote support

Network fundamentals

Communication

Time management

Organizational skills

Schedule management

Job description

JustTech is seeking a Network/Technical Analyst to join our team in the greater Fredericksburg, VA area. The role focuses on providing technical support to our customers, with emphasis on copier and printer repair and proactive network assistance.

You will troubleshoot onsite and remote issues, communicate clearly with clients, and manage your schedule to meet deadlines. JustTech offers competitive health benefits, a 60% company premium, 401K, PTO, and equipment for business use.