Network Planning Analyst

The Exchange; Dallas (TX); On-site; USD 110,000 - 150,000; Full time

Job summary

The Exchange in Dallas, TX is seeking an IT network management leader to support Exchange networks and planning of complex systems. You will ensure service levels, security, and compliance while guiding developers and users on IT capabilities and procedures.

Responsibilities include leading major network projects, documenting SOPs, disaster recovery planning, and providing second-level support for non-routine events. On-site HQ, occasional after-hours work may be required.

Qualifications

• Bachelor's degree in computer science or related field; CCNA/CCNP/CCIE a plus.
• Five years of experience in the last six years working on Cisco routers and switches.
• Or: Bachelor's degree in computer science or related field and three years of experience in the last five years working primarily on Cisco routers and switches.
• Experience in PC or server does not meet this requirement.

Responsibilities

• Plans and evaluates complex network systems.
• Makes recommendations for growth and system improvement.
• Provides assistance in network planning, engineering architecture and the development of technical standards and interface applications.
• Provides resolution of network problems.
• Evaluates new products to support the network.
• Performs other duties as assigned.

Skills

Cisco routers and switches

Education

Bachelor's degree in computer science or related field

Tools

Cisco routers and switches

Job description

Job Description

Applies expert knowledge of the IT network management process to the support of Exchange networks. The tasks associated with this support may include, but are not limited to, planning and evaluating complex network systems, maintaining network service levels, developing interface applications. Responsible for ensuring internal controls are adhered to in relation to compliance requirements, audit procedures, and security and by following industry best practices and Exchange IT network policies. Monitors and tunes the Exchange network systems to achieve optimum performance. Develops and maintains standard operating procedures and documentation, provides project leadership for the planning and execution of major network projects, and provides guidance and advice to developers and users concerning IT network capabilities, software, hardware, and procedures. Ensures data integrity by evaluating, implementing, and managing appropriate software and hardware solutions. Defines disaster recovery requirements and plans and delivers a disaster recovery solution for the Exchange network systems environment. Coordinates with business units, the project management office (PMO), outside entities and IT staff to confirm compliance and risk mitigation has been met. Serves as second level support by identifying, evaluating, and troubleshooting non-routine events and incidents with the Exchange network systems. Responds to telephone calls and email requests for the Exchange network systems. Safeguards physical access to Exchange restricted data, processes and services.

Job Description

Applies expert knowledge of the IT network management process to the support of Exchange networks. The tasks associated with this support may include, but are not limited to, planning and evaluating complex network systems, maintaining network service levels, developing interface applications. Responsible for ensuring internal controls are adhered to in relation to compliance requirements, audit procedures, and security and by following industry best practices and Exchange IT network policies. Monitors and tunes the Exchange network systems to achieve optimum performance. Develops and maintains standard operating procedures and documentation, provides project leadership for the planning and execution of major network projects, and provides guidance and advice to developers and users concerning IT network capabilities, software, hardware, and procedures. Ensures data integrity by evaluating, implementing, and managing appropriate software and hardware solutions. Defines disaster recovery requirements and plans and delivers a disaster recovery solution for the Exchange network systems environment. Coordinates with business units, the project management office (PMO), outside entities and IT staff to confirm compliance and risk mitigation has been met. Serves as second level support by identifying, evaluating, and troubleshooting non-routine events and incidents with the Exchange network systems. Responds to telephone calls and email requests for the Exchange network systems. Safeguards physical access to Exchange restricted data, processes and services.

Job Grade

4

Job Tier

3

Career Area

Information Technology

Supervisor

No

Job Qualifications

Bachelor's degree in computer science or related field highly desired. Five years of experience in the last six years working primarily on Cisco routers and switches. CCNA, CCNP or CCIE certification is a plus.

Or

Bachelor's degree in computer science or related field and three years of experience in the last five years working primarily on cisco routers and switches. CCNA, CCNP or CCIE certification is a plus.

Experience in PC or server does not meet this requirement.

Required technical skills may vary as requested by the supervisor depending on specific requirements of the position being filled.

Additional Qualifications/Requirements

PCS not authorized/LSP not authorized.

Location

HQ Dallas, Texas (on-site)

Major Duties

• Plans and evaluates complex network systems.
• Makes recommendations for growth and system improvement.
• Provides assistance in network planning, engineering architecture and the development of technical standards and interface applications.
• Provides resolution of network problems.
• Evaluates new products to support the network.
• Performs other duties as assigned.

Work Challenges

• 24x7 work environment supporting Exchange operations, which requires either shift work, on call, and/or after hours project work and may include holidays, and weekends
• IT environment is constantly changing demanding quick solutions and evolving skills
• IT position located at HQ
• IT position - there may be some TDY associated with this IT work

Job Type

Management

Number of Positions Remaining

1

Closing Date

12-Oct-2026