Network Performance Engineer: Elevate Telecom Reliability

Verizon; Richmond (VA); On-site; USD 75,000 - 122,000; Full time

Benefits offered by this job

Health and wellness benefits

401(k) matching

Paid time off

Job summary

Verizon is seeking a qualified professional for an on-site network performance role in the Richmond, VA area. You will investigate and resolve network and data performance issues to ensure customers experience reliable service, while evaluating trends and root causes of impacted services.

The job requires physical capability, a valid driver’s license, and 25% travel. You will manage multiple assignments in a fast-paced environment, collaborating with diverse teams and communicating complex

Qualifications

• Bachelor’s degree or four or more years of work experience.
• Three or more years of relevant experience required, demonstrated through work experience and/or military experience.
• Ability to perform physical requirements of the job, with or without reasonable accommodation.
• A valid driver's license.
• Ability to report to the designated job site/work location within 45 minutes to one hour of notice to provide rotational on-call coverage.
• Willingness to travel up to approximately 25% of the time.
• Willingness to work rotating shifts, including weekends and holidays.

Responsibilities

• Investigating, evaluating and resolving network and data performance issues to ensure efficient and reliable service for customers.
• Evaluating service performance trends and isolating root causes of impacted services.
• Performing testing and analyses of relevant key performance indicators.
• Optimizing networks using traditional and innovative means.
• Supporting stakeholder organizations to identify and solve complex problems.
• Identifying processes that can be improved, eliminated or automated.

Education

Bachelor’s degree

Job description

Verizon is seeking a qualified professional for an on-site network performance role in the Richmond, VA area. You will investigate and resolve network and data performance issues to ensure customers experience reliable service, while evaluating trends and root causes of impacted services.

The job requires physical capability, a valid driver’s license, and 25% travel. You will manage multiple assignments in a fast-paced environment, collaborating with diverse teams and communicating complex