Network Performance Engineer: Drive Reliable Telecom

Verizon Communications; Richmond (VA); On-site; USD 75,000 - 122,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Paid vacation and holidays

Tuition assistance

Job summary

Verizon Communications is hiring for a role that focuses on investigating, evaluating, and resolving network and data performance issues to ensure reliable service for customers. You will analyze trends, isolate root causes, and optimize networks while supporting stakeholders to solve complex problems.

Candidates should have a bachelor’s degree (or 4+ years of related experience), 3+ years in the field, a valid driver’s license, and willingness to travel up to 25% with rotating shifts, including

Qualifications

• Bachelor’s degree or four or more years of work experience.
• Three or more years of relevant experience, demonstrated through work experience and/or military experience.
• Ability to perform physical requirements of the job, with or without reasonable accommodation.
• A valid driver's license.
• Ability to report to the designated job site/work location within 45 minutes to one hour of notice to provide rotational on-call coverage.
• Willingness to travel up to approximately 25% of the time.
• Willingness to work rotating shifts, including weekends and holidays.

Responsibilities

• Investigate, evaluate and resolve network and data performance issues to ensure efficient and reliable service for customers.
• Evaluate service performance trends and isolate root causes of impacted services.
• Perform testing and analyses of relevant KPIs.
• Optimize networks using traditional and innovative means.
• Support stakeholder organizations to identify and solve complex problems.

Education

Bachelor’s degree

4+ years of work experience

Job description

Verizon Communications is hiring for a role that focuses on investigating, evaluating, and resolving network and data performance issues to ensure reliable service for customers. You will analyze trends, isolate root causes, and optimize networks while supporting stakeholders to solve complex problems.

Candidates should have a bachelor’s degree (or 4+ years of related experience), 3+ years in the field, a valid driver’s license, and willingness to travel up to 25% with rotating shifts, including