Advanced Technician Network Operations

Verizon; Phoenix (AZ); On-site; USD 70,000 - 95,000; Full time

Job summary

Verizon is hiring for a field telecom technician responsible for installation, monitoring, testing, and maintenance of fiber optic and related equipment at technical facilities and customer sites.

You will assemble and turn up high-speed transport gear, install Cisco routers, perform fiber locates, splicing, and coordinate tests with local and remote teams. Travel up to 25% and on-call shifts are required.

Qualifications

• Bachelor's degree or one or more years of relevant experience, demonstrated through work experience and/or military experience.
• Valid driver's license.
• Willingness to travel up to approx. 25% of the time.
• Ability to perform physical requirements of the job, with or without accommodation.
• Willingness to work on-call, rotating shifts including nights, weekends and holidays.
• Knowledge of equipment from Cisco, Siemens, Fujitsu, Alcatel and Ciena.

Responsibilities

• Install, monitor, test and maintain telecommunications equipment in technical facilities and on customer sites.
• Assemble, install, test and turn up high-speed transport equipment (e.g., Ciena, Tellabs, Fujitsu) and ROADM gear.
• Install Cisco routers and Ethernet systems to provide services up to 1 Gbps.
• Perform fiber locates and coordinate with engineering for construction/relocation.
• Conduct fiber splicing and termination for new builds and restorations.
• Troubleshoot and isolate faults to maintain customer circuits.

Skills

Technical troubleshooting

Telecommunications

Independent worker

Detail-oriented

Education

Bachelor's degree or relevant experience

Tools

Cisco gear

Siemens gear

Fujitsu gear

Alcatel gear

Ciena gear

Job description

When you join Verizon

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you'll be doing...

You'll be responsible for the installation, monitoring, testing and maintenance of telecommunications and associated electronic equipment both in technical facilities as well as on customer property. You will be responsible for maintaining the integrity of our fiber optic network to ensure a best in class customer experience.

• Assembling, installing, testing and turning up of high speed transport equipment such as Ciena 6500, Tellabs 7100, Fujitsu 9500, and other ROADM equipment.
• Installing Cisco routers and ethernet systems such as Overture and Ciena to provide ethernet services up to 1 GB.
• Conducting fiber locates, monitoring of construction activity, and working closely with outside plant engineering for planned construction and relocation.
• Performing fiber splicing and termination for new builds and restorations on multiple types of cable.
• Performing maintenance of new and existing circuits through troubleshooting and fault isolation techniques.
• Utilizing various types of test equipment to isolate and resolve customer circuit outages.
• Coordinating test, turn up, and acceptance of customers' service with all local and remote groups.

Physical requirements of the job may include, but are not limited to: climbing stairs and ladders, working from elevated areas, lifting and carrying objects weighing up to approximately 60 pounds, pushing, grasping, twisting/bending, and crawling, squatting, or kneeling in small spaces.

What we’re looking for...

You're tech-savvy and well-versed in all things telecommunications. Working independently suits you well. You're also thorough, vigilant, and on top of the details-someone people count on to solve problems and to make sure they don't happen in the first place.

You'll need to have:

• Bachelor's degree or one or more years of relevant experience required, demonstrated through work experience and/or military experience.
• Valid driver's license.
• Willingness to travel up to approximately 25% of the time..
• Ability to perform physical requirements of the job, with or without a reasonable accommodation.
• Willingness to work on-call, rotating schedule (shifts) including nights, weekends, and holidays based on the needs of the business.
• Knowledge of equipment including transmission equipment manufactured by Cisco, Siemens, Fujitsu, Alcatel, and Ciena.

Even better if you have one or more of the following:

• A degree or Telecommunications/Networking certification.
• Advanced troubleshooting skills to support all transmission levels, DS1 - OC192 including Ethernet.
• Experience in the telecom/wireless industry with recent technology.
• Knowledge of electronics, electricity and transmission systems turn-up and test procedures, or related discipline, gained through technical training.
• Knowledge of SONET ring, DWDM and WDM fiber systems.
• Knowledge of basic Customer Premise Equipment installation and troubleshooting.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Where you'll be working

In this worksite-based role, you'll work onsite at a defined location(s).

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.