Network & PBX Technician – Fiber & VoIP Expert

110 Alaska Communications Systems Holdings, Inc.; Anchorage (AK); On-site; USD 62,000 - 70,000; Full time

Job summary

Alaska Communications seeks a PBX Technician to provide customer service, troubleshoot, educate customers on available ACS products and services, and provision and de-provision products and services for local clients.

The role covers installing and maintaining PBX/Key systems, cabling, fault location, and routine maintenance to ensure reliable connectivity across Alaska. A high school diploma and driver’s license are required, with vendor training preferred.

Qualifications

• High school diploma required; valid driver’s license.
• Vendor training or certifications preferred.
• 4 years in a relevant telephone apprentice program or equivalent.

Responsibilities

• Provide customer service and troubleshoot PBX/telecom services.
• Install, provision, and de-provision products and services.
• Determine cable distribution and install cabling.
• Perform fault location and routine maintenance on PBX and related systems.

Skills

Customer service

Troubleshooting

Provisioning

PBX/Key systems

Education

High school diploma

Job description

Alaska Communications seeks a PBX Technician to provide customer service, troubleshoot, educate customers on available ACS products and services, and provision and de-provision products and services for local clients.

The role covers installing and maintaining PBX/Key systems, cabling, fault location, and routine maintenance to ensure reliable connectivity across Alaska. A high school diploma and driver’s license are required, with vendor training preferred.