Network Operations Center (NOC) Technician

Jamadots; Michigan; On-site; USD 28,000 - 34,000; Full time

Job summary

Hiawatha Communications is seeking an entry-level Network Operations Center (NOC) Technician to join our technical operations team. This role supports daily network operations through monitoring, troubleshooting, customer support, and service coordination, offering a great path to build a career in networking and telecommunications.

The ideal candidate has a High School diploma or equivalent, strong communication and problem-solving skills, dependability, and a willingness to learn.

Qualifications

• High school diploma or equivalent required.
• Strong communication, customer service, and problem-solving skills, along with dependability, attention to detail, and a willingness to learn.
• Technical education, certifications, or experience in IT, networking, or telecommunications are preferred but not required.

Responsibilities

• Monitor and support daily network operations.
• Troubleshoot network issues and coordinate with customers and internal teams.
• Provide customer support and service coordination to ensure reliable telecommunications services.

Skills

Communication skills

Customer service

Problem-solving

Attention to detail

Willingness to learn

Education

High school diploma or equivalent

Job description

Network Operations Center (NOC) Technician

Hiawatha Communications is seeking an entry-level Network Operations Center (NOC) Technician to join our technical operations team. This position supports daily network operations through network monitoring, technical troubleshooting, customer support, and service coordination. It's a great opportunity for someone who enjoys technology, problem-solving, and working with others while building a career in networking and telecommunications.

Qualifications

High school diploma or equivalent required. Strong communication, customer service, and problem-solving skills, along with dependability, attention to detail, and a willingness to learn. Technical education, certifications, or experience in IT, networking, or telecommunications are preferred but not required.