Network Operations Analyst - Incident & Reliability

ICE Clear Europe Limited; Georgia; On-site; USD 67,000 - 76,000; Full time

Benefits offered by this job

Healthcare coverage (medical, dental, and vision)

401(k) plan

Paid leave for qualifying circumstances

Job summary

ICE Clear Europe Limited is seeking a Network Operations professional based in Georgia to ensure smooth operations and support for their global production network. The role involves incident management, troubleshooting, and proactive network monitoring, requiring a Bachelor's degree in Computer Engineering or a related field.

The ideal candidate has 3+ years of experience with strong customer service skills and a solid understanding of routing protocols. A competitive salary range between $67,000 - $76,000 USD is offered with additional employee benefits.

Qualifications

• 3+ years of experience in network operations or related role.
• Strong analytical and troubleshooting skills.
• Ability to work in a team-oriented environment.

Responsibilities

• Manage incidents and perform proactive monitoring to prevent service outages.
• Coordinate changes and ensure operational readiness for new services.
• Develop solutions for operational improvements and manage service requests.

Skills

Customer Service Skills

Routing Protocols Knowledge (OSPF, BGP)

TCP/IP Knowledge

Layer 2 and 3 Switching

Education

Bachelor’s Degree in Computer Engineering or related field

Job description

ICE Clear Europe Limited is seeking a Network Operations professional based in Georgia to ensure smooth operations and support for their global production network. The role involves incident management, troubleshooting, and proactive network monitoring, requiring a Bachelor's degree in Computer Engineering or a related field.

The ideal candidate has 3+ years of experience with strong customer service skills and a solid understanding of routing protocols. A competitive salary range between $67,000 - $76,000 USD is offered with additional employee benefits.