Night-Shift NOC Analyst (Remote) — Network & Incident Response

Arctiq; Duluth (GA); Hybrid; USD 60,000 - 80,000; Full time

Job summary

Arctiq is seeking a Night Shift Network Operations Centre Analyst to monitor and maintain network infrastructure. This role involves triaging events in a 24/7 environment and collaborating with teams to ensure prompt incident response.

The ideal candidate will have 2+ years in network operations and experience with enterprise backup systems. Arctiq values effective communication and customer service, offering positions that may be remote, with a preference for candidates in Duluth, Georgia.

Qualifications

• 2+ years in a network operations, IT infrastructure, or IT support role.
• Experience with enterprise backup and recovery platforms.
• Demonstrated ability in effective communication.

Responsibilities

• Monitor and triage network events in a 24/7 environment.
• Respond to and document network incidents.
• Collaborate with teams to resolve network incidents.

Skills

Network Operations

Incident Response and Analysis

Customer Service

Communication Skills

Backup Monitoring

Collaboration

Tools

SolarWinds

PRTG

Commvault

Microsoft Azure

VMware vSphere

Job description

Arctiq is seeking a Night Shift Network Operations Centre Analyst to monitor and maintain network infrastructure. This role involves triaging events in a 24/7 environment and collaborating with teams to ensure prompt incident response.

The ideal candidate will have 2+ years in network operations and experience with enterprise backup systems. Arctiq values effective communication and customer service, offering positions that may be remote, with a preference for candidates in Duluth, Georgia.