Network Operations Analyst — DDI & WAN Support

Leidos; Huntsville (AL); Hybride; USD 48 000 - 87 000; Plein temps

Résumé du poste

Leidos in Huntsville, AL is seeking a junior Network Operations Analyst to support a 24/7 enterprise network. You will troubleshoot DNS, DHCP, IPAM, and WAN/firewall issues, work with the NOC, and assist with deploying new hardware and software under guidance.

The role requires CCNA-level knowledge, DDI familiarity, and strong communication. Eligibility for a Public Trust is preferred; on-site or remote work is possible based on needs.

Qualifications

• HS diploma or equivalent required.
• 4+ years in enterprise network management and troubleshooting.
• Hands-on CCNA level skills and DNS/DHCP/IPAM knowledge.
• Experience with PuTTY and SecureCRT tools.
• Ability to work independently and with teams in a security-conscious environment.

Responsabilités

• Monitor trouble ticket queues and respond per SLAs.
• Troubleshoot DNS, DHCP, IPAM issues and communicate with users.
• Assist with deploying new hardware/software for network expansion.
• Collaborate with technicians to resolve physical layer problems.
• Work with NOC teams to resolve WAN, firewall, DNS/DHCP/IPAM issues.
• Participate in on-call rotation for after-hours support.
• Attend regular operations meetings and report status.

Connaissances

CCNA level

DDI networking

PuTTY/SecureCRT

network troubleshooting

customer communication

onsite/remote capable

shift flexibility

Formation

High School Diploma or equivalent

CCNA certification

Public Trust eligibility

Outils

VitalQIP

Cisco device management

Description du poste

Leidos in Huntsville, AL is seeking a junior Network Operations Analyst to support a 24/7 enterprise network. You will troubleshoot DNS, DHCP, IPAM, and WAN/firewall issues, work with the NOC, and assist with deploying new hardware and software under guidance.

The role requires CCNA-level knowledge, DDI familiarity, and strong communication. Eligibility for a Public Trust is preferred; on-site or remote work is possible based on needs.