Network Infrastructure Support Engineer Tucson AZ

InTegriLogic Corp; Tucson (AZ); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k) matching

Competitive salary

Dental insurance

Health insurance

Paid time off

Training & development

Job summary

InTegriLogic Corp in Tucson, AZ is seeking a Network Infrastructure Support Specialist to deliver expert support for Windows-based systems. The role encompasses managing Active Directory, DHCP, and DNS while also providing high-level customer support.

The ideal candidate will have extensive experience in configuring Windows operating systems, network printers, and utilizing PowerShell for automation. This position offers a competitive salary and excellent benefits including health insurance and 401(k) matching.

Qualifications

• 5+ years' experience configuring and repairing Microsoft Windows-based computers.
• 3+ years’ experience with Microsoft Active Directory Users & Computers.
• 2+ years’ experience using PowerShell for network changes.

Responsibilities

• Provide remote and on-site technical support for clients.
• Troubleshoot and configure network printers.
• Maintain documentation of issues and resolutions.

Skills

Microsoft Windows configuration

Active Directory management

PowerShell automation

Networking equipment configuration

Education

A+ Technical Certification or equivalent experience

Tools

Cisco

SonicWall

Sophos

Ubiquiti

Ruckus

Job description

Benefits

• 401(k) matching
• Competitive salary
• Dental insurance
• Donation matching
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Overview

InTegriLogic Corp. is a fast-growing IT Services company based in Tucson, AZ providing IT services to clients across 10 states. Our primary focus is in the healthcare industry where we provide everything from general help desk support to EMR Implementation and Network Design and Setup.

Position

Network Infrastructure Support Specialist who is at an expert level with supporting Windows-based workstations, printers, and servers. This includes management of Active Directory at an enterprise level over users and computers in a Microsoft Domain. Additionally, Dynamic Host Configuration Protocol (DHCP) and Domain Name Service (DNS) configuration and maintenance are integral parts of this position.

Responsibilities

• Provide remote and on-site technical support for our clients
• Network printer troubleshooting and configuration
• Configure Windows-based computers from a systems administrator perspective including workstation image management and Active Directory tools management
• Configure, troubleshoot, and resolve networking hardware and software issues
• Be adept with utilizing PowerShell for automation and configuration changes en masse
• Complete documentation in our ticketing system in the time frame required, including accurate time spent on resolving client issues
• Serve as primary contact for 3rd party vendors
• Maintain high level of customer satisfaction
• Adhere to quality standards set by company
• Represent company in a professional and ethical manner

Qualifications

More Specific Qualifications for the open position with InTegriLogic

• 5+ years' experience configuring and repairing Microsoft Windows-based computers including:
• Windows Desktop Operating Systems from Windows 7 to most current version
• Windows Server Operating Systems from Windows Server 2012 to most current version
• Office versions from Office 2010 to most current version
• Network and local printing
• Imaging and maintaining base images
• 3+ years’ experience with Microsoft Active Directory Users & Computers
• Creation/implementation of Group Policy Objects (GPO) as part of automating configuration tasks for clients
• DHCP and DNS configuration
• 2+ years’ experience with using PowerShell to:
• Conduct changes en masse throughout a network
• Configure specific items on a workstation
• 2+ years with configuring and deploying networking equipment including:
• Routers, Firewalls, Switches

Additional desired qualifications

• A+ Technical Certification or equivalent experience
• Network equipment configuration of Cisco, SonicWall, Sophos, Ubiquiti and Ruckus
• Experience with configuration/administration of Voice over IP (VoIP) and Facsimile over IP (FoIP)
• Experience with configuration and administration of Electronic Medical Record (EMR) and Practice Management (PM) systems for healthcare clients